At Owlet Baby Care, Inc., our mission is to empower parents with the right information at the right time. We are looking for an Associate Business Systems Analyst—a role designed for someone early in their career who loves logic, problem-solving, and making systems talk to each other. You will build workflows that keep our business moving, mastering Jira automation, supporting core business platforms, and ensuring integrations via Workato run smoothly. This is a high-growth track with the goal of eventually stepping into a specialist role.
What You'll Do
- Design and implement no-code automation rules in Jira to streamline project management for various departments.
- Monitor Workato integration logs daily, proactively correcting errors and ensuring data integrity across our tech stack.
- Facilitate the onboarding and offboarding process by handling user access and permissions for our core software platforms.
- Collaborate with stakeholders to understand their data needs and generate insightful reports from our business systems.
- Identify opportunities to 'clean up' system configurations, removing technical debt and improving the user experience for Owlet employees.
- Assist in documentation of system processes and integration maps.
What We're Looking For
- Logic-First Mindset: Enjoy 'If/Then' logic and figuring out how to automate a manual process.
- Detail Oriented: Notices a failed sync or a typo in a permission set before anyone else.
- Technical Curiosity: Comfortable with 'No-Code' building and have a desire to learn how APIs and data mapping work.
- Communication Skills: Can translate a 'business problem' from a non-technical coworker into a 'system solution.'
- Education: A Bachelor’s degree in Information Systems, Business, or a related field (or equivalent practical experience).
Nice to Have
- System Experience: 1–3 years of experience in an IT or Operations environment.
- Exposure to Jira (Administrator side), Orderful EDI, and any integration platform (Workato, Zapier, Tray.io).
Technical Stack
- Jira
- Workato
- Orderful EDI
Team & Environment
You will be part of the IT team, working directly under our Senior Business System Admin and Integrations Specialist.
Benefits & Compensation
- Health & Wellness: Multiple medical plan options (PPO and High-Deductible with HSA), dental, vision, life, and disability coverage. Wellness resources include mental health support, EAP access, and fitness incentives.
- Financial Benefits: Competitive 401(k) plan with company match, employee stock purchase program, and potential equity grants.
- Work-Life Balance: Generous flexible PTO policy, including Flex Fridays, paid parental leave (up to 14 weeks), and remote/hybrid work options.
Work Mode
This role offers a hybrid work mode.
Owlet Baby Care, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
