Anchour is looking for an Account Manager to be a trusted strategic partner to our clients. You will lead conversations aligning with client business objectives and ensure seamless execution of marketing strategies across multiple channels. As the owner of these relationships, you'll proactively rally internal teams and oversee projects to deliver high-quality work on time.
What You'll Do
- Serve as the primary point of contact, building trust through clear communication, strategic insight, and reliable follow-through.
- Guide strategic discussions to align marketing efforts with client objectives, addressing challenges and identifying growth opportunities.
- Own projects from scoping and timelines to approvals and final delivery, ensuring all work meets quality standards and stays on schedule.
- Partner with internal teams to align priorities, advocate for the client’s vision, and maintain momentum on all initiatives.
- Lead meetings, manage client communications, and streamline feedback loops to keep projects moving and stakeholders informed.
- Advocate for the client’s goals internally, ensuring their vision and brand are consistently represented across all deliverables.
- Work with clients and internal teams to develop long-term strategic plans and actionable roadmaps that align with their business growth objectives.
- Use knowledge of paid ads, email marketing, SEO/SEM, organic social, and analytics to articulate strategies and highlight performance outcomes.
- Proactively identify opportunities for account growth and collaborate on proposals, scopes, and agreements to expand client success.
What We're Looking For
- 3+ years of experience in account management or strategy roles at a creative, branding, or marketing agency.
- Solid understanding of marketing channels like paid ads, email, SEO, social, and analytics—and how they drive business results.
- Must be located in New England, with the ability to occasionally meet in person with clients or team members.
Nice to Have
- Skilled at leading client conversations, presenting work, and managing expectations with clarity and professionalism.
- Adept at identifying and addressing challenges with tact and professionalism while seizing opportunities for account growth.
- Capable of managing multiple client relationships and projects simultaneously, balancing competing priorities without losing sight of big-picture objectives.
- Comfortable working cross-functionally with internal teams, facilitating collaboration, and aligning diverse perspectives to deliver results.
- Passionate about staying current on industry trends, tools, and best practices, bringing new ideas and innovations to clients and the team.
- Thrives on building strong client relationships and delivering impactful, results-driven marketing strategies.
Team & Environment
You'll join a creative agency of 35+ and growing, collaborating closely with project managers, digital marketers, and other team members. Our culture cultivates an inclusive environment where creativity, curiosity, and collaboration thrive. We look for a collaborative and ego-free personality, an entrepreneurial mentality, genuine curiosity, and a sense of humor and humility.
Benefits & Compensation
- Competitive Salary.
- Profit Sharing.
- Retirement savings plan with a 4% company match.
- Premium health, dental, vision, and life insurance with generous coverage.
- Optional health savings account (HSA).
- Home office setup: laptop + 50% reimbursement for home office equipment.
- 12 paid holidays throughout the year, including three flexible holidays.
- Minimum three weeks of paid time off per year.
- Paid parental, medical, bereavement, and other types of leave.
- Half-day Fridays throughout the summer, and a get-it-done-and-go mindset year-round.
- Lifelong Learners Fund: Cash for professional development (books, conferences, courses), and team bonding fun times.
- Baby Bonding Bucks: $500 bonus for any employee welcoming a new child.
Work Mode
This is a hybrid position for candidates based in New England.
Anchour is an equal opportunity employer.
