United States of America Remote (Country) Contract $77,700 - $129,500/year

Dev is hiring an Account Manager - Strategic Accounts (USA Remote)

About the Role

What You'll Do

As an Account Manager for Strategic Accounts, you’ll oversee key institutional relationships across North American higher education systems. Your focus will be on strengthening partnerships with senior decision-makers, ensuring long-term account health, and identifying opportunities for expansion.

You’ll lead regular business reviews to align client goals with product roadmaps, manage complex renewal processes across multiple solutions, and coordinate with internal teams to deliver timely outcomes. Working closely with Customer Success and Solutions Engineering, you’ll ensure clients receive consistent value and support.

Daily use of Salesforce is essential for tracking opportunities, forecasting revenue, and flagging at-risk accounts to drive proactive engagement.

Requirements

  • Proven background in higher education with a genuine interest in technology and learning innovation
  • Experience building trusted relationships with executive-level stakeholders
  • Strong collaboration skills with internal teams including contracts, product, and customer success
  • Self-driven mindset with a track record of contributing to team growth and performance
  • Proficiency in Salesforce for accurate data management and reporting

Benefits

You'll receive a comprehensive benefits package and engage in meaningful, intellectually stimulating work that supports the advancement of academic integrity and educational technology.

Work Mode

This is a fully remote position within the United States, offering flexibility without compromising connection to a purpose-driven mission.

Required Skills
Salesforceaccount managementstrategic saleshigher educationcustomer successcollaborationentrepreneurial mindsetteam growtheducation technology Salesforceaccount managementstrategic saleshigher educationcustomer successcollaborationentrepreneurial mindsetteam growtheducation technology
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About company
Dev
TurnItin Job Description: Company DescriptionWhen you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.Job DescriptionTurnitin is seeking a Senior/Principal Software Engineer interested in distributed systems, data modeling, and scalability to develop and improve our award-winning educational software. As an engineer on this team, you will be working on 2 co-products that help to provide additional exam integrity to the assessment process. We operate at a high scale across global markets and seek individuals that enjoy solving complex problems.Do you have the skills—and drive—to join a tech team that’s working to digitally transform the ed-tech industry? From test-driving the latest technologies to creating high performing applications, Turnitin is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers worldwide. Turnitin has an inspiring mission, cutting-edge technologies, and in-house product development. As a Senior/Principal Software Engineer at Turnitin, you’ll apply your talents in an agile environment that has the creative energy of a start-up, a highly flexible work environment, a culture of innovation, and most importantly other talented engineers, designers, and product managers to interact with and learn from.Responsibilities* Make significant contributions implementing our shared services, as well as help maintain and upgrade existing ones. * Hands-on position which requires 90-95% of writing the code. * Provide guidance in technical design and development activities. * Ensure future success and stability through code reviews and automated testing. * Work closely with software architects and database/operations engineers on system infrastructure and design. * Lead on technical design reviews and recommend improvements. * Mentor engineers in software development, Java best practices, and technical decisions and emerging technologies. QualificationsQualifications* Bachelor’s or Master’s degree in Computer Science or related discipline. * 5-10+ years experience of designing and developing applications using Java * Experience in more modern Java technologies * 5-10+ years of experience with relational databases * 1+ year of cloud development with AWS preferred * Experience working in an agile environment * Extensive experience with software development best practices (e.g. design patterns, test-driven development, code profiling, debugging). * Effective technical and cross-functional communication (product, design, operations). * High level knowledge and experience of industry trends and technology advancements relating to distributed systems, cloud, platform as a service, and software as a service. * Experience in building cloud-ready solutions based on microservices and multi-tenancy architecture. * Ability to communicate effectively in English, both verbally and in writing Nice to Have:* Hands-on experience with pure Java core development (no frameworks) & performance tuning * Experience with Cloud Native solutions preferably AWS (Lambda, DynamoDB, SQS, SNS, S3, etc) * Extensive experience with different architecture types including event-driven architecture * Experience in working with geographically distributed teams including the USA & European countries Additional InformationOur Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do.Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.Action & Ownership - We have a bias toward action and empower teammates to make decisions.One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.Seeing Beyond the Job AdAt Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team! Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans status.
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Job Details
Department NOA Higher Ed Strategic Sales Team
Category other
Posted a month ago