As an Account Manager, Spanish & English at Nexo, you will manage accounts for high-net-worth individuals globally, building strong, long-lasting relationships through email, phone, and Telegram. You will maximize revenue per account by understanding client needs and aligning them with Nexo's products and services while maintaining up-to-date Salesforce records.
What You'll Do
- Manage the accounts of selected high-net-worth individuals from all parts of the world
- Use email, phone, and Telegram to build and maintain strong, long-lasting client relationships
- Maximize revenue earned from each account by understanding client needs and satisfying them with Nexo's products and services
- Ensure credibility with clients by maintaining detailed knowledge of Nexo's product portfolio, current market conditions, and competitors’ products
- Maintain up-to-date Salesforce records so management can work with accurate data
What We're Looking For
- 3-5 years in a sales or account management role in a Fintech or Financial services company
- Ability to build strong relationships with customers and colleagues
- Ability to manage, follow and execute account management processes from start to finish
- Excellent English and Spanish language skills
- Ability to adapt communication style according to the audience
- Self-driven, with the ability to deliver results in a high-paced environment
Nice to Have
- Passion for digital assets and knowledge of developments in the decentralized finance and related crypto ecosystems
Technical Stack
- Salesforce
Benefits & Compensation
- Competitive and rewarding remuneration package
- Hybrid work model: primarily office-based with scheduled home office flexibility
- Comprehensive additional health insurance as part of our wellness program
- Language class discounts to support continuous personal and professional growth
- A dynamic and inspiring environment with cutting-edge projects
- Career development opportunities in a global leader driving the next generation of wealth
- Fresh fruits, snacks, and a well-stocked office kitchen
- Regular department team buildings and company-wide team buildings
Work Mode
Hybrid: primarily office-based with scheduled home office flexibility
