Ramp is hiring an Account Manager to manage and expand relationships with our mid-market customers. You will set the bar for operational excellence within our Sales organization by developing and executing strategies to expand accounts effectively. You will cultivate strong relationships with C-Level executives and key decision makers to bring our value proposition to life.
What You'll Do
- Build and nurture strong relationships across new and existing high-value mid-market customers to better achieve their needs and manage all reporting of health within accounts
- Develop deep, multi-threaded relationships with decision makers at your customers
- Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your accounts
- Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases
- Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams
- Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap and customer communication strategy that enhance the customer experience
What We're Looking For
- Minimum 4 years of new business sales or account management experience in a B2B organization
- Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts
- Excellent verbal and written communication skills, as well as interpersonal skills
- Organizational, project management, and time management skills
- Familiarity with basic sales tools and common metrics
- High adaptability and understanding of change within the evolution of a startup
Nice to Have
- Bachelor’s degree from an accredited university
- Experience with financial services sales
- Experience at a high-growth startup
- Expertise in using Salesforce, Outreach, or other productivity tools
Benefits & Compensation
- 100% medical, dental & vision insurance coverage for you, partially covered for your dependents
- One Medical annual membership
- 401k with employer match on contributions made while employed by Ramp
- Flexible PTO
- Fertility HRA (up to $5,000 per year)
- WFH stipend to support your home office needs
- Wellness stipend
- Parental Leave
- Relocation support to NYC or SF
- Pet insurance
- For candidates located in NYC or SF, the pay range for this role is $171,400 - $235,600. For all other locations, the pay range is $154,200 - $212,100.
Work Mode
This role is based in a local office. The primary hiring locations are New York City (NYC) and San Francisco (SF).
Ramp is an equal opportunity employer.
