Arch is looking for an Account Manager to own the visibility and results of lender client relationships within an assigned territory. You will develop long-term partnerships and deliver value-added credit enhancement solutions, collaborating closely with regional leadership on strategy and new customer opportunities.
What You'll Do
- Meet with lender customers to promote Arch US Mortgage Insurance products and expand new business.
- Establish, build, and maintain relationships with senior-level executives and mortgage insurance decision influencers.
- Develop, implement, and maintain account plans, goals, and home office summaries in SalesForce.com.
- Utilize SalesForce.com for monthly planning, daily call reporting, and account summary highlights.
- Keep current on both national and local industry trends and contribute to the mortgage industry through networking and events.
- Represent Arch at client meetings, regional and state conferences, trade shows, and other events.
- Support ancillary or adjacent product offerings by Arch Mortgage Global Group and facilitate quality leads to Arch Insurance.
- Collaborate with internal departments to deliver superior customer service and response time.
What We're Looking For
- A Bachelor’s degree and five years of housing finance or mortgage insurance experience, or an equivalent combination of education and experience.
- Ability to develop, implement, and monitor account-specific strategies and sales tactics to achieve NIW growth objectives.
- Proficient understanding of the mortgage industry and basic GSE requirements for mortgage insurance.
- Ability to interact with and deliver presentations to senior-level decision makers, vendors, and clients professionally.
- Proficient understanding of the mortgage originations/manufacturing process through delivery and servicing of a closed loan.
- Proficient understanding of the mortgage technology stack, including POS, PPE, and LOS systems.
- Proficient understanding of mortgage credit risk and how loan attributes and borrower credit affect loan performance.
Technical Stack
- SalesForce.com
Team & Environment
You will work closely with the respective DVP or RVP on strategy, new customer opportunities, and call patterns for the assigned territory.
Benefits & Compensation
- Multiple medical plans plus dental, vision, and prescription drug coverage.
- Competitive 401k with generous matching.
- PTO beginning at 20 days per year.
- Up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Off.
- Basic Life and AD&D Insurance as well as Short and Long-Term Disability.
- Paid Parental Leave of up to 10 weeks.
- Student Loan Assistance and Tuition Reimbursement.
- Backup Child and Elder Care.
Work Mode
This is a local position based in Michigan.
Arch’s culture is rooted in collaboration, expertise, and innovation, aiming to promote progress and inspire clients, employees, investors, and communities to achieve their greatest potential.


