Withings is seeking an Account Manager for its fast-growing Health Solutions division. You will play a key role in cultivating and expanding our existing customer base, owning a revenue target, and serving as the strategic point of contact for clients. Our mission is to be the trusted leader in clinical-grade smart health devices.
What You'll Do
- Own the revenue target for your territory and be responsible for its performance.
- Serve as the strategic point of contact for clients, building and nurturing long-term relationships.
- Achieve sales targets through renewals, upselling, and exploring new business opportunities within existing accounts.
- Lead negotiations for contract renewals and upselling opportunities.
- Help fine-tune account management processes and strategies for maintaining and expanding customer relationships.
- Work closely with other departments, such as Sales, Product, Operations, and Customer Support, to ensure customer feedback influences strategy and we deliver an outstanding experience.
- Report on account statuses, forecasting, and the identification of growth opportunities.
- Potentially travel for in-person client connections and conferences throughout the year.
What We're Looking For
- At least 2 years of experience in a sales or upselling account management role.
- Ability to cultivate sales opportunities within existing customer relationships, with a focus on sustainable, long-term account growth.
- Strong negotiation, communication, and presentation skills, capable of building rapport and trust.
- A passion for data with a keen aptitude for analyzing account metrics to identify trends, forecast outcomes, and drive strategic decisions.
- Demonstrable experience with Salesforce CRM or similar tools to manage customer interactions and track sales processes.
- An understanding of integration-based solutions.
Nice to Have
- Background knowledge in the digital health industry.
- A 'farmer' sales mentality focused on cultivating and growing existing customer relationships.
Team & Environment
You will work closely with other departments, such as Sales, Product, Operations, and Customer Support.
Benefits & Compensation
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Free Food & Snacks
- Fitness Club Reimbursement
- Healthcare & Dependent Care FSA
- Commuter FSA
- Bike-to-work benefit
- Beta Testing of our products
- The salary range for this position reflects total compensation—base salary plus bonus.
