MarketStar is hiring an Account Manager - Dropbox

MarketStar is hiring an Account Manager to support the Dropbox team. In this role, you will focus on driving expansion and retention within existing accounts. You will manage a full sales pipeline, provide data-driven insights, and serve as the primary point of contact for external client relationships.

What You'll Do

• Lead a customer outreach process including calls and emails to build and manage external customer relationships.
• Work with existing customers to build brand awareness and increase their usage and spend with the client brand.
• Use client-provided and self-guided training resources to stay up to date on product knowledge.
• Use data to manage, review, and report on pipeline weekly, including a forecast and plan to achieve targets.
• Attain daily, weekly, monthly, and quarterly targets.
• Record customer interactions and engagement in CRM.
• Build and manage both internal MarketStar team and external client counterpart relationships.
• Prepare and run regularly scheduled performance reviews monthly/quarterly/yearly with internal peers and leadership.
• Use data to drive planning and success.
• Provide customer sentiment insights including product feedback and key industry learnings internally and externally.

What We're Looking For

• Strong time and project management organizational skills.
• Proficiency with using Microsoft Office and/or Google Suites.
• Demonstrated ability to build relationships.
• Strong written and verbal presentation skills.
• Experience with setting and exceeding sales goals.
• The ability to multi-task, manage time effectively and adapt to change.

Technical Stack

• Microsoft Office
• Google Suites
• CRM

Team & Environment

You will support the Dropbox team.

Benefits & Compensation

• Structured learning and career development programs.
• Mental health program.
• Generous Paid Time Off policy.
• Paid medical leave.
• Child/Dependent care reimbursement.
• Education reimbursement.
• 401k match, hardship loan program, access to financial wellness advisor.
• Comprehensive healthcare coverage including medical, dental, and vision.
• Compensation: $42,000 - $50,000 annually.

Work Mode

This role is open to candidates in the United States.

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination.