SGS Australia / Fulcrum Robotics is hiring an Account Manager to drive growth in the biobased materials and natural ingredients industries across the United States and Canada. You will be the primary bridge between clients and our specialized testing services, building strategic relationships and achieving regional revenue targets.
What You'll Do
- Actively identify and develop new business opportunities across the biobased materials and natural ingredients industries in the US and Canada.
- Build and maintain long-term relationships with both existing and potential clients through regular engagement.
- Conduct in-depth discussions to understand client needs and match them with appropriate services.
- Present tailored service proposals, clearly communicating the value proposition.
- Deliver presentations online or in person, adapting your style to diverse audiences.
- Attend in-person meetings and communicate confidently with key decision makers at companies and governmental institutions.
- Manage the full sales process from lead generation to sample submission.
- Represent the company at key trade shows to enhance brand visibility.
- Collaborate internally to ensure smooth project handover and service delivery.
- Maintain accurate records in the CRM system and meet established performance KPIs.
- Provide feedback and market insights to management to support sales strategy.
- Serve as the voice of the customer within the organization.
- Uphold professional and ethical standards at all times.
- Continuously develop personal knowledge of services to better serve clients.
What We're Looking For
- Bachelor’s degree in science or a related field, or equivalent education and experience.
- Minimum of 1 year of relevant experience.
- Excellent interpersonal and communication skills; ability to work cross-functionally and build trusted client relationships.
- Proactive, self-motivated, and results-driven with strong problem-solving abilities.
- Fluency in both written and spoken English is required.
- Demonstrated ability to manage the full sales cycle from prospecting through contract closure.
- Strong presentation and communication skills with the ability to engage diverse audiences effectively.
- Proficiency with CRM systems and sales management tools.
- Excellent organizational and time management skills with the ability to prioritize multiple accounts and initiatives.
- Ability to analyze client needs, develop solutions, and negotiate effectively.
- Proven track record of meeting or exceeding sales targets and revenue goals.
Nice to Have
- Advanced degree or professional sales certification.
- Familiarity with sales forecasting and pipeline management methodologies.
- Experience with proposal management and RFQ/RFP processes.
- Multilingual capabilities. Proficiency in French, German, Portuguese, or Spanish is a plus.
- Demonstrated success in cross-selling and upselling initiatives.
Team & Environment
You will be part of the business development team.
Benefits & Compensation
- Salary: USD 57,000 - USD 70,000 yearly
Work Mode
This role is open to candidates based in the United States.
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
