Trustonic is hiring an Account Director to lead and grow strategic customer relationships across Southern Africa. This is a high-impact regional role for a seasoned sales professional who thrives on building partnerships, unlocking new revenue streams, and delivering measurable customer value.
What You'll Do
- Lead regional operations and partner engagement aligned to regional strategy.
- Identify and convert new business opportunities with both existing and prospective customers.
- Build and maintain a strong pipeline through networking, relationship building, and market outreach.
- Establish and strengthen relationships with partners and OEMs to drive synergy and growth.
- Own customer value realisation, ensuring measurable ROI from deployed solutions.
- Lead complex deal cycles from preparation and presentation through to successful close.
- Translate customer and market insights into go-to-market and product strategy input.
- Manage renewal negotiations and legal engagement through final signature.
- Ensure all sales systems and documentation (e.g. CRM platforms) are accurate and up to date.
- Support customer solutions and partner accounts across the Southern African region.
- Collaborate with cross-functional teams to maximise upsell, cross-sell, and expansion opportunities.
- Travel within the region as required.
What We're Looking For
- Significant senior sales or business development experience.
- Strong working knowledge of CRM platforms (e.g. Salesforce).
- Demonstrated success managing and scaling large or strategic accounts.
- Experience working within matrixed or cross-regional organisations.
- Hands-on exposure to multiple sales methodologies.
- Solid understanding of the mobile device ecosystem, OEMs, service providers, and mobile application security.
- Strong familiarity with Southern African markets and regional business dynamics.
- Exceptional sales, negotiation, and closing abilities.
- Strong communication and presentation skills across all audience levels, including C-Suite.
- Proven ability to build deep, long-term client relationships.
- Commercially minded with a strong results orientation.
- Skilled in managing complex deal cycles and partnership evaluations.
- Self-motivated, proactive, and capable of working independently or within a team.
- Persuasive and collaborative, able to align multiple stakeholders.
- Cultural awareness and maturity when engaging diverse clients.
- Must be based in Cape Town.
Nice to Have
- Experience ideally in technology or telecom sectors.
- Experience with mobile devices, software solutions, or telecom services.
- Bachelor’s Degree, MBA, or equivalent professional experience.
Technical Stack
- CRM platforms (e.g. Salesforce)
Team & Environment
You'll collaborate with cross-functional teams.
Benefits & Compensation
- Competitive compensation.
- Bonus scheme.
- Immediate participation in pension scheme.
- Income protection and life insurance.
- Remote working arrangements.
- Open holiday policy with no upper limit.
- Support for volunteering and causes.
- Opportunities for professional development and career progression.
- Exposure and interaction with global teams.
- Inclusive, supportive culture.
- Work on technology that drives global economic inclusion.
Work Mode
This role offers remote working arrangements and is based in Cape Town, serving the Southern African region.
Trustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge.
