The Account Director at Diligent Corporation is responsible for driving revenue growth by expanding relationships with existing and new accounts, particularly larger, complex ones with longer sales cycles. This individual contributor role focuses on selling the Diligent One Platform, managing the full sales cycle, and leading cross-functional execution of strategic account plans while coaching internal stakeholders.
What You'll Do
- Proactively builds and maintains deep knowledge and expertise of Diligent’s products, solutions, strategy and business priorities.
- Responsible for prospecting new and existing business within the designated vertical / territory for larger, complex accounts with longer sales cycles.
- Adopts a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform.
- Leverages unique, strategic, industry-focused business insights and opportunities to create long-term, competitive advantage for the customer.
- Expands strategic customer relationships to drive larger impact for the customer to promote growth into other areas of the organization.
- Proactively gathers feedback on additional needs, products, and features from customers, collaborating with product management and product marketing to drive change on behalf of the customer.
- Develops strategic business/account plans for customers that drive business outcomes to generate new business and upsells.
- Leads and coordinates a cross functional team on plan execution and drives accountability to execute and deliver on account plans.
- Effectively manage the end-to-end sales cycle from opportunity to deal close using the Diligent approved sales methodology.
- Effectively utilize sales tools to prospect new leads, schedule initial meetings, increase win rates and generate bookings.
- Accurately maintain SFDC records, forecast and report out on projected bookings, deals closed etc. on a regular basis.
- Demonstrates deep expertise and understanding of the competitor landscape externally, including customers’ business strategy and the direction of the industry.
What We're Looking For
- 7-10 years proven track record of success in account management and achieving revenue targets within industry vertical technology or GRC industry.
- Strong communication and presentation skills in English and French essential.
- Ability to build and maintain relationships with Senior leaders and stakeholders at different levels of the organization.
- Continuous learning, including proven knowledge and expertise of internal products and external industry trends and customer landscape.
- Demonstrated strategic thinking and ability to align technology solutions with business objectives.
- Self-motivated, results-driven, and ability to work in a fast-paced and dynamic environment.
Technical Stack
- SFDC
Benefits & Compensation
- Flexible work environment
- Global days of service
- Comprehensive health benefits
- Meeting free days
- Generous time off policy
- Wellness programs
- Diversity support through Employee Resource Groups
- Access to resources and education to support team education, facilitate dialogue, and foster understanding
Work Mode
Hybrid role with locations in New York City, Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, Sydney. Expected to work onsite at least 50% of the time if within commuting distance to one of our office locations.
Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
