Fin is the #1 AI Agent for all customer service, powered by the Fin AI Engine™. It resolves complex customer queries across every channel including voice, email, chat, and social.
- Fin is built by The AI Group, a team of over 60 machine learning scientists, engineers, and designers.
- It uses a continuous improvement loop called the Fin Flywheel to train, test, deploy, and analyze performance.
- Fin integrates seamlessly with existing helpdesks like Salesforce, HubSpot, and Intercom.
The platform is trusted by enterprises and certified with ISO 27001, ISO 27018, ISO 27701, GDPR, and CCPA compliance.
