Dublin, Ireland; London Hybrid Full-time

Fin (AI Group) is hiring a Senior Product Engineer, AI

Responsibilities

  • Build the systems that power Fin's flagship AI products, primarily in ML Python tech stack, sometimes in Rails app
  • Work alongside ML Scientists to bring proof-of-concept code to production, ensuring robustness and scalability
  • Partner with product teams outside of the AI Group to shape the best AI-powered product experience for customers
  • Contribute to all phases of software development including ideation, prototyping, implementation, and testing
  • Play an active role in the hiring, mentoring, and career development of other engineers
  • Raise the bar for technical standards, performance, reliability, and operational excellence within the group and across Fin

Requirements

  • 5+ years of experience shipping high-quality products
  • No ML experience required
  • Excellent software engineering skills
  • Strong willingness to fight for good outcomes
  • Bias towards progress over perfection
  • BSc in Computer Science, Maths or Statistics or related discipline

Nice to Have

  • Some hands-on experience with ML systems
  • Previous experience in data analytics, or statistical role

Benefits

  • Competitive salary and equity in a fast-growing start-up
  • Served lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Pension scheme & match up to 4%
  • Life assurance
  • Comprehensive health and dental insurance for you and your dependents
  • Cycle-to-Work Scheme with secure bike storage

Additional Information

  • MacBooks are standard, but Windows is offered for certain roles when needed
  • Regular compensation reviews - great work is rewarded
  • Flexible paid time off policy
  • Paid maternity leave
  • 6 weeks paternity leave for fathers
About company
Fin (AI Group)

Fin is the #1 AI Agent for all customer service, powered by the Fin AI Engine™. It resolves complex customer queries across every channel including voice, email, chat, and social.

  • Fin is built by The AI Group, a team of over 60 machine learning scientists, engineers, and designers.
  • It uses a continuous improvement loop called the Fin Flywheel to train, test, deploy, and analyze performance.
  • Fin integrates seamlessly with existing helpdesks like Salesforce, HubSpot, and Intercom.

The platform is trusted by enterprises and certified with ISO 27001, ISO 27018, ISO 27701, GDPR, and CCPA compliance.

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Job Details
Department AI Group
Category other
Posted 10 days ago