Gostek Media is looking for a YouTube Strategist / Customer Success Manager to develop and implement strategies that improve our clients' YouTube channels. You will maintain strong client relationships, ensure satisfaction, and provide hands-on support for YouTube growth, video marketing, and production.
What You'll Do
- Prepare and take part in client workshops.
- Prepare performance reports for clients.
- Operate closely with the Sales and Product teams.
- Manage your own accounts, consulting and guiding them towards YouTube success.
What We're Looking For
- A love for YouTube and video.
- Fluency in English.
- A confident, customer-focused approach both written and verbal.
- The ability to build and maintain strong relationships with clients.
- Strong problem-solving and analytical skills.
Nice to Have
- Having your own YouTube channel is a huge plus.
- Knowledge of other languages.
- First experience in SEO, online marketing, video production, or consulting.
- Experience with YouTube Studio, Google Analytics, Search Console.
- Experience with video production.
- Experience working in an agency.
- Experience working in a SaaS start-up.
Technical Stack
- YouTube Studio
- Google Analytics
- Search Console
Team & Environment
You will be part of the Customer Success team, working closely with the Sales and Product teams.
Benefits & Compensation
- Working with leading international brands.
- Room and appreciation for your own ideas and improvements.
- Knowledge-transfer and training in video marketing, SEO (especially Video SEO), and consulting.
- Flexible working hours with the possibility to work full- or part-time.
Work Mode
This role operates with a remote-first culture, allowing you to work from anywhere. The primary location is Poland, but we welcome global candidates.
Gostek Media is an equal opportunity employer.
