XL Industries seeks a hands-on IT professional to serve as the field-first tech expert for our construction teams. You will own the end-to-end tech setup and teardown at jobsites and field offices, combining technical precision with the spirit of a field operator to keep our onsite operations running smoothly and securely.
What You'll Do
- Tackle onsite IT support requests for hardware, software, and network troubleshooting.
- Set up and decommission temporary jobsite IT environments, including laptops, routers, switches, AV tools, and mobile devices.
- Partner with ISPs and vendors to establish or cleanly shut down site connectivity.
- Configure and maintain secure, stable wired and wireless networks at remote field locations.
- Support and troubleshoot construction-specific software and internal applications.
- Collaborate with other IT teams to handle upgrades, contract renewals, and deployments.
- Keep devices updated and compliant with IT and cybersecurity policies.
- Maintain clear documentation on asset inventory, jobsite setups, and configurations.
- Support imaging, inventory, and device rollout as needed.
What We're Looking For
- 3–5 years of IT support experience.
- 1+ year of field-based or onsite work.
- Hands-on experience with hardware and networking gear like desktops, laptops, access points, and switches.
- Strong grasp of networking fundamentals: TCP/IP, DHCP, VPNs, and firewalls.
- Confident troubleshooting Microsoft 365, Active Directory, and other key applications.
- Strong communication skills.
- Valid driver’s license and comfort traveling to multiple sites.
Nice to Have
- Familiarity with construction tech environments or mobile jobsite support.
- Experience with ticketing systems like HappyFox and MDM tools like Meraki.
- Certifications like A+, Network+, or MCP.
Technical Stack
- Microsoft 365
- Active Directory
- TCP/IP, DHCP, VPNs, firewalls
- HappyFox
- Meraki
Team & Environment
You will collaborate with other IT teams on projects and initiatives.
Benefits & Compensation
- Medical, dental, and vision insurance
- 401(k) plan
- Paid time off
- Wellness programs
- Bonus potential based on company and individual performance
- Compensation range: $85,000 – $105,000/year
Work Mode
This role is onsite, requiring travel to field project sites and branch offices.
XL Industries is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
