Emerging Travel Group is looking for a Writers Team Lead to lead our writers team. In this remote role, you will manage task allocation, quality, team development, and cross-functional communication projects for our global travel-tech company.
What You'll Do
- Monitor the quality of incoming tasks from internal teams, checking adherence to templates, deadline adequacy, and availability of all necessary information.
- Allocate tasks among copywriters, answer questions, and provide clear explanations.
- Accept tasks, provide feedback, perform correctness checks, deliver final work to stakeholders, and manage revisions.
- Collaborate with managers on cross-team communication projects such as product launches, promotions, landing pages, and campaigns.
- Create and update guides and manuals to help writers understand the brand's tone of voice and avoid errors.
- Recruit, interview, and onboard freelance copywriters to the team.
- Assign tasks for text localization from English to other languages.
- Mentor the writers team, monitor their workload and emotional state, help them understand complex projects, and advise on improving their work.
- Gather analytics on communication projects to assess text effectiveness and suggest ideas and hypotheses for improvement.
What We're Looking For
- At least 3 years of experience as a team lead of copywriters or editor-copywriter with English-speaking clients, performers, and materials.
- Proven ability to organize a copywriter team: task allocation, timing control, client communication, corrections, feedback, process building, and sourcing copywriters from platforms.
- Experience creating and updating communication guides, rules, and editorial policies.
- Basic understanding of copyright law as it applies to copywriting.
- Experience making requests for texts through platforms like Fiverr and Upwork.
- Understanding of different business lines (B2C and B2B).
- Strong copywriting skills, with the ability to write from scratch when required.
- English language proficiency at a C2 level.
- Understanding of the differences between American and British English, with the ability to spot and manage usage accordingly.
- Proficiency with Google Workspace (Docs, Slides, Sheets, Calendar, Mail), Notion, and Figma.
- Experience with AI tools like ChatGPT, Claude, and Copy.ai: integrating them into workflows, writing effective prompts, loading brand rules, and knowing when human review is necessary.
Nice to Have
- Experience working in tech companies.
- Bilingualism.
- Proficiency in a European language (Italian, Spanish, German, or French) at a B1-B2 level or above.
- Completed courses in content marketing, brand marketing, and content strategy.
Technical Stack
- Google Workspace: Docs, Slides, Sheets, Calendar, Mail
- Notion
- Figma
- AI tools: ChatGPT, Claude, Copy.ai
Team & Environment
You will lead a team of writers and collaborate closely with managers on various projects.
Benefits & Compensation
- Flexible schedules and the opportunity to work remotely.
- An ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation, training, and development of soft skills and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
- Corporate prices on hotels and travel services.
- MyTime Day Off – an extra non-working day without loss of compensation.
Work Mode
This is a remote position with a global team.
Emerging Travel Group is an equal opportunity employer.
