Identify technical process gaps and efficiencies that can be gained with enhancements by working collaboratively with business leaders to deliver business requirements.
Collaborate cross functionally with teams to map future state process, including but not limited to Account Management team, credit, legal, finance, onboarding etc.
Provide temporary, short-term operational support within teams while processes are being redesigned or optimized.
Help to define and track key performance indicators (KPIs) to measure workflow effectiveness and ROI.
Facilitate change management, including communication, training, and user support.
Monitor post-implementation performance and continuously refine processes based on data and feedback.
Liaison for Ops Support team to assist in providing training material for enhancement projects and ongoing support needed for users.

Bachelor's degree, or equivalent work experience.
At least five years of business and/or project management.
Experience using Salesforce, SAP, Smartsheet and Microsoft Office Suite.
Detail oriented: should be meticulous about process and data accuracy across multiple systems.
Strong oral and written communication skills: should be comfortable interacting with individuals across different departments and different levels within the organization.
Ability to manage multiple tasks while maintaining organization and timely completion of projects.
Self-directed with the ability to work with little supervision

Candidates must be legally eligible to work in the country in which they applied.
Final candidates will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.
We are unable to sponsor employment visas at this time.

Parkland Corporation is hiring a Workflow Process Specialist