National Interstate Insurance Company (NIIC), a member of Great American Insurance Group, is hiring a Workers Comp Claims Specialist to join our team. You will manage a large inventory of complex claims to evaluate compensability and liability. This is a fully remote position based in the USA.
What You'll Do
- Manage a large inventory of complex claims to evaluate compensability and liability.
- Plan and conduct complex claims investigations to confirm coverage and determine liability, compensability, and damages.
- Analyze and negotiate appropriate claim settlements and reserves within prescribed authority.
- Attend arbitrations, mediations, depositions, or trials as required.
- Convey complex information regarding coverage and settlements to insureds, claimants, and external partners.
- Authorize payments within your assigned authority limit and ensure timely processing.
- Maintain accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
- May have responsibility for performance, coaching, and a participatory role in talent decisions for direct reports.
What We're Looking For
- Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field, or equivalent experience.
- Generally, a minimum of 9 years of experience in property and casualty claims handling.
- Excellent analytical, negotiation, and problem-solving skills.
- Strong knowledge of insurance policies, coverage, and claims handling procedures.
- Knowledge of industry laws and regulations.
- Advanced ability to organize and prioritize caseloads for timely claim resolution.
- Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations.
- Proven ability to handle confidential information with discretion.
Nice to Have
- Completion of or continuing progress toward a professional designation, such as Associate in Claims (AIC).
- Preference for experience handling claims in NJ, PA, MA, MO, IL, IA, or WI.
Team & Environment
You will be viewed as a senior resource within the Claims department and the broader organization.
Benefits & Compensation
- Compensation range: $80,000.00 - $95,000.00.
- For full-time employees: medical, dental, and vision coverage.
- Wellness plans, parental leave, and adoption assistance.
- Tuition reimbursement.
- Paid Time Off and paid holidays.
- 401(k) plan with company match and an employee stock purchase plan.
- Commuter benefits.
Work Mode
This is a fully remote position open to candidates anywhere in the USA.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
