Arch is hiring a Workday Support Analyst to join our People Operations team. This role is a key contributor in supporting the day-to-day effectiveness of our Workday HCM platform. It is ideal for someone looking to deepen their Workday expertise, strengthen HR systems fundamentals, and grow into increased responsibility over time.
What You'll Do
- Support day-to-day Workday HCM requests, including troubleshooting configuration and business process issues
- Assist with testing, documentation, and deployment of Workday changes and releases
- Help maintain data integrity through audits, analysis, and issue resolution
- Create and maintain job aids, documentation, and training materials
- Support training for HR Analysts on new processes and system updates
- Stay current on Workday releases and support impact assessments for the organization
What We're Looking For
- 2+ years of hands-on Workday HCM administration experience
- Strong understanding of human resources processes and data
- Experience designing and configuring multiple Workday modules
- Knowledge of the Workday Business Process Framework
- Ability to manage multiple priorities, projects, and requests simultaneously
- Strong communication skills with the ability to translate technical concepts for non-technical audiences
- Bachelor’s degree or equivalent combination of education and experience
Nice to Have
- Workday HCM certification or equivalent training
Technical Stack
- Workday HCM
Team & Environment
You will be part of the People Operations team, reporting to a Senior Workday Analyst.
Benefits & Compensation
- Multiple medical plans plus dental, vision and prescription drug coverage
- Competitive 401k with generous matching
- PTO beginning at 20 days per year
- Up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Off
- Basic Life and AD&D Insurance as well as Short and Long-Term Disability
- Paid Parental Leave of up to 10 weeks
- Student Loan Assistance and Tuition Reimbursement
- Backup Child and Elder Care
- For NYC/Jersey City Area: $79,900 - $110,000
Work Mode
This position is open to remote work, with preferred locations in Raleigh, NC; White Plains, NY; and Jersey City, NJ.
Arch is an equal opportunity employer.
