Agoda is hiring a Workday Payroll Specialist to serve as the primary expert ensuring core Payroll processes operate seamlessly, with a focus on scaling and enhancing the setup in alignment with organizational requirements. You will partner closely with People and IT teams to deliver scalable solutions, optimize processes, and explore how Workday and other tools can bring value.
What You'll Do
- Configure, maintain, and support Workday Payroll interfaces and outputs, including functional setup for PECI.
- Partner closely with Payroll stakeholders and vendors on requirements, mapping, cutoffs, exception handling, and operational improvements.
- Build and maintain Workday payroll reporting, including Advanced Reports, Calculated Fields, and dashboards.
- Support Workday-side troubleshooting during payroll cycles, investigating data issues and collaborating on root-cause analysis.
- Own documentation and enablement for Workday payroll processes, including control checklists, SOPs, and knowledge transfer.
- Stay current on Workday releases and recommend enhancements to reduce cycle time, defects, and manual effort.
What We're Looking For
- 4-6 years of hands-on Workday experience, with at least 2–3 years supporting payroll-related Workday delivery and third-party payroll providers.
- Hands-on experience with Workday PECI and/or EPI: managing extracts, effective-dated events, filters, timing, and operational support.
- Strong proficiency in Workday reporting for payroll (Advanced Reporting, Calculated Fields), creating reliable outputs for checks and audits.
- Solid understanding of payroll input drivers in Workday (HCM/Comp/Time/Absence impacts), especially effective dating, retroactivity, and data integrity.
- Working knowledge of Workday Security and handling sensitive payroll-related data with appropriate controls.
- Strong analytical and problem-solving skills: data tracing, root-cause analysis, and clear communication of findings to stakeholders.
- Strong collaboration and stakeholder management skills, comfortable operating as the Workday owner while partnering with Payroll and vendors.
Nice to Have
- Understanding of how Workday data feeds into downstream payroll providers and what validations or cutoffs are required.
- Familiarity with integration support practices: monitoring, scheduling, secure file transfer, incident management, and change control.
- Experience supporting multi-country payroll inputs from Workday, considering global complexity and localization.
- Experience in payroll-related testing: UAT support, regression support for Workday changes, and parallel run support.
Technical Stack
- Workday
- Workday Payroll
- PECI
- EPI
Team & Environment
Part of the Global Service Delivery (GSD) team responsible for Agoda's office infrastructure and staff connectivity.
Benefits & Compensation
- Medical, dental, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit.
- Provident fund benefits and life insurance.
- Flexibility with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options.
- Unlimited online learning access, several in-person development programs, and career paths for management and individual contributors.
- The chance to live in Bangkok, one of the best cities in Southeast Asia and a central hub for travel.
- A generous relocation package to help you get here comfortably.
Work Mode
This is a hybrid position based in Bangkok, Gurgaon, or Kuala Lumpur.
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.





