Responsibilities
- Deliver full-spectrum clinical care via video, covering acute conditions, pediatric cases, and mental health concerns
- Maintain consistent weekend daytime availability, including Saturdays and Sundays from 7 a.m. to 9 p.m., plus one weekday shift
- Assist physicians with managing incoming requests in Epic, such as lab results, imaging follow-ups, and patient inquiries
- Guide patients in understanding recommended treatments and personalized care strategies
- Issue prescriptions and medication renewals when clinically appropriate
- Prioritize high standards of care with measurable improvements in patient health outcomes
- Advance the standard of virtual care by delivering empathetic and impactful patient interactions
- Respond quickly to emerging issues, developing practical solutions or escalating as needed
- Coordinate effectively with members of the care team to ensure seamless service delivery
- Meet performance targets as part of a high-achieving clinical team
Benefits
- Coverage for professional liability insurance
- Flexibility to work from any location within the United States
- Comprehensive paid time off policy
- Paid leave for new parents
- Eligibility for 401k retirement plan
- Robust health, dental, and vision insurance offerings
- Financial support for continuing medical education
Work Arrangement
Remote (Worldwide)
Other
- Perform duties from a home-based setting
- Work a 36-hour weekly schedule
- Cover weekend day shifts from 7 a.m. to 9 p.m. on Saturdays and Sundays, plus one weekday
- Utilize a clinical-grade AI platform to enhance care delivery
- Receive round-the-clock support from Care Concierge, Clinical Operations, and technical teams
- Experience reduced time spent on administrative tasks
