Clearwater, Florida Hybrid Full-time

Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil) is hiring a VP of Training and Revenue Enablement (Hybrid)

Requirements

  • Bachelor's degree in any relevant field
  • Minimum of five years of professional sales experience
  • At least five years of experience in revenue or sales enablement roles
  • Five or more years leading and managing teams
  • Demonstrated business insight within a software or technology-driven environment
  • Proven track record in high-velocity global organizations managing multiple projects, stakeholders, and shifting priorities
  • Experience creating and executing strategic plans that connect training and enablement to company-wide goals
  • Ability to collaborate effectively across departments such as HR, Sales, Marketing, Customer Success, and Product
  • Expertise in designing and delivering diverse training methods including e-learning, in-person sessions, and on-the-job learning
  • Skilled in using performance data to evaluate training outcomes and guide strategic improvements
  • Proficient with learning management systems and instructional technology platforms
  • Experience leading organizational change, particularly in customer-facing and sales teams
  • History of building, mentoring, and retaining high-performing teams with a focus on learning and development

Nice to Have

  • Exposure to cybersecurity concepts, security awareness programs, or Integrated Cloud Email Security (ICES) is advantageous

Work Arrangement

Hybrid

Team

Global company with remote and on-site operations

Required (13)

  • Bachelor's degree
  • 5+ years Sales Experience
  • 5+ years Revenue / Sales Enablement Experience
  • 5+ years of people management
  • Strong business acumen in a software related environment
  • Experience successfully working in a fast-paced Global company leading multiple projects and relationships with continuous change and competing priorities.
  • Strategic Leadership: Proven ability to develop and execute strategic plans that align training and enablement initiatives with broader organizational objectives.
  • Cross-functional Collaboration: Strong capability to build and maintain relationships across various departments, including HR, Sales, Marketing, Customer Success, and Product, to drive cross-functional initiatives.
  • Instructional Design and Development: Deep understanding in designing and implementing innovative training programs using various formats (e.g., e-learning, classroom, on-the-job) tailored to diverse learning needs and objectives.
  • Analytical and Data-Driven Decision Making: Proficiency in using data analytics to assess training effectiveness, measure business impact, and inform strategic changes or improvements.
  • Technological Proficiency: In-depth experience with learning management systems (LMS) and other instructional technologies, with the ability to oversee their implementation and adoption.
  • Change Management: Skilled in leading change initiatives within sales and customer-facing organizations, ensuring smooth transitions and high levels of adoption at all organizational levels.
  • Team Development and Management: Strong track record of hiring, developing, and retaining high-performing teams, fostering a culture of continuous learning and professional growth.

Preferred (1)

Familiarity with cybersecurity, security awareness training, Integrated Cloud Email Security (ICES) is a plus.

Not specified

Required Skills
Cybersecurity
About company
Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil)
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.Our HRM+  combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
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Job Details
Category other
Posted 13 days ago