About the Role
The Virtual Assistant will handle a variety of administrative tasks, support workflow efficiency, and act as a key point of contact for client operations, working remotely within a global team structure.
Responsibilities
- Manage email correspondence and communications on behalf of clients
- Schedule and coordinate meetings across multiple time zones
- Maintain and update digital calendars and task trackers
- Prepare and format documents, spreadsheets, and presentations
- Conduct research on topics as assigned by clients
- Track project deadlines and follow up on pending actions
- Organize and archive digital files and records
- Assist with travel planning and itinerary coordination
- Handle data entry with high accuracy and attention to detail
- Support client onboarding processes and documentation
- Monitor and update task management systems
- Respond to routine inquiries from internal and external contacts
- Generate reports from collected data and summaries
- Assist in preparing materials for meetings and presentations
- Coordinate with team members to ensure task alignment
- Track time and activities for client billing purposes
- Maintain confidentiality of sensitive information
- Troubleshoot minor technical issues with guidance
- Update customer relationship management (CRM) databases
- Support event planning logistics and follow-up tasks
Nice to Have
- Experience supporting U.S.-based clients
- Familiarity with CRM platforms like HubSpot or Salesforce
- Knowledge of project management methodologies
- Previous remote work experience
- Spanish language proficiency
Compensation
Competitive hourly rate based on experience
Work Arrangement
Remote, with preference for nearshore time zones
Team
Part of a distributed support team serving international clients
Work Hours
- Candidates must be available during standard North American business hours
- Flexible scheduling within a defined window to accommodate team needs
- Overnight or weekend shifts are not required
Technology Requirements
- Must have a quiet workspace with reliable internet
- Computer with up-to-date operating system and software
- Webcam and headset for video conferencing
Not available
