Pavago is hiring a Virtual Assistant

Virtual Assistant (VA) – Remote | Admin Support, CRM, Scheduling | U.S. Hours Position Type: Full-Time, Remote Working Hours: U.S. Client Business Hours About the Role We’re hiring a Virtual Assistant (VA) to provide dependable, high-quality administrative and operational support. This role is ideal for someone who is organized, proactive, and tech-savvy, capable of handling multiple tasks across scheduling, communication, data management, and project support. If you’re someone who enjoys keeping things organized, moving, and under control — this role is for you. What You’ll Own Administrative Support • Manage calendars and schedule meetings using: • Google Calendar • Microsoft Outlook • Draft and send emails, memos, and documents • Prepare meeting notes and track follow-ups Data & Document Management • Maintain records in spreadsheets, CRMs, and project tools • Organize files using: • Google Drive • Dropbox • Microsoft SharePoint • Prepare reports and summaries for client review Research & Task Execution • Conduct online research (competitors, vendors, market insights) • Compile findings into clear summaries or presentations • Support ad hoc tasks and small projects Customer & Vendor Support • Respond to basic client inquiries or route to the right team • Communicate with vendors and follow up on outstanding tasks • Ensure smooth coordination across stakeholders Operations & Project Support • Assist with invoicing and expense tracking • Support light bookkeeping (if required) • Update project tools such as: • Asana • Trello • Notion • Monday.com What Success Looks Like • Tasks completed accurately and on time • No missed meetings or scheduling conflicts • Clean, organized files and records • Fast and professional communication • Client feels supported and in control What Makes You a Strong Fit • Highly organized and detail-oriented • Strong communicator (written + verbal) • Comfortable learning new tools quickly • Reliable, proactive, and self-managed • Able to multitask across different workflows Requirements (Must-Have) Experience • 1–2 years of: • Virtual Assistant experience • Administrative support • Remote operations roles Core Skills • Proficiency in: • Google Workspace • Microsoft Office • Strong time management and organization • Ability to work independently • Reliable internet and remote setup Nice to Have • Experience with CRMs: • HubSpot • Salesforce • Zoho CRM • Familiarity with bookkeeping tools: • QuickBooks • Xero • Experience supporting: • Startups • Entrepreneurs • Remote teams • Ability to handle multiple clients or executives What a Typical Day Looks Like • Check inbox and calendar for urgent priorities • Schedule meetings and respond to emails • Update CRM, spreadsheets, or documents • Prepare reports or presentations • Conduct research for ongoing tasks • Follow up with vendors or clients In short: You ensure daily operations run smoothly and nothing falls through the cracks. Key Metrics (KPIs) • Task accuracy and on-time completion • Calendar and inbox efficiency • Client satisfaction and feedback • Organization and cleanliness of records • Responsiveness during working hours Interview Process • Initial Phone Screen • Video Interview with Recruiter • Practical Task (calendar/inbox or research task) • Client Interview • Offer & Background Verification If you’re a detail-oriented Virtual Assistant who thrives on organization, execution, and supporting others, this role gives you the opportunity to work closely with growing businesses. Apply now and become the go-to support partner behind the scenes.