Responsibilities
- Full ownership of the West Region Benefits Consulting team and its P&L
- Full ownership of budgets, goals and KPIs for the region, in collaboration with senior leadership.
- Full ownership for customer retention and satisfaction in the region.
- Full accountability in ensuring each team member delivers on the Bennie Consulting model, and identifying opportunities to improve the model wherever appropriate.
- Management of the West consulting team, including all Principal Consultants and the Consultants, Customer Experience Managers, and Analysts who report to them.
- Track and monitor applicable consulting and retention KPIs within the region and reporting team
- Building & maintaining customer relationships both virtually and in person, and the willingness to travel to meet customers.
- Developing & maintaining relationships with industry partners (carriers, administrators, general agencies) that support consulting delivery.
- Identification and coordination of team member development and training in partnership with Brokerage Operations leadership.
- Partnership with Bennie interdepartmental leadership (Operations, Sales, Product, Engineering, Finance) to ensure team alignment with company-wide goals & initiatives
Benefits
- Flexible Time Off
- Remote-first environment
- Health Benefits that includes: Medical/Dental/Vision HSA & FSA, HRA, Life, Disability, & Employee Assistance Program
- Wellness Benefits that includes: Headspace Wellhub Rocket Lawyer One Medical Membership Kindbody
- Financial education with Betterment
- Stock Options
- Remote Work Stipend
- Paid Parental & Bonding Leave
- Employee Referral Bonus Program
Team
Structure: Principal Consultants, Consultants, Customer Experience Managers, and Analysts
Additional Information
- The ideal candidate is someone excited to join a fast-growing benefits brokerage and use their benefits industry knowledge to help define the way Bennie provides a new generation of benefits consulting services.
- This is a remote position that can be located anywhere in the U.S., though it is preferred that the individual in this role resides in the western half of the U.S.
- Bennie is an Equal Opportunity Employer
