NerdWallet is seeking a Vice President, Strategy & Operations to serve as a strategic and operational leader for a high-growth business vertical. You'll be responsible for driving business performance, scaling operational capabilities, and leading key initiatives in close partnership with executive stakeholders and cross-functional teams.
What You'll Do
- Lead annual and quarterly business planning processes, including KPI development, financial forecasting, and performance reviews.
- Provide strategic insights and executive-level reporting on vertical performance, market trends, and competitive positioning.
- Collaborate with vertical General Managers and product leaders to shape strategic investments and guide business decisions.
- Build and implement scalable operational systems, workflows, and governance structures that improve efficiency, reduce risk, and support revenue growth.
- Optimize core marketplace and broker operations through better forecasting, conversion tracking, lead funnel performance, and client success workflows.
- Leverage analytics to monitor and improve performance across customer experience, partner enablement, and revenue generation.
- Identify, scope, and lead cross-functional strategic initiatives that unlock growth opportunities, improve operational efficiency, and enhance competitive edge.
- Ensure initiatives are aligned with company priorities and executed effectively in partnership with Product, Revenue, Marketing, and Finance.
- Hire, manage, and develop high-performing teams across strategy, operations, analytics, and business development.
- Foster a culture of execution, accountability, and continuous improvement, with a strong focus on data-informed decision making.
- Act as a key voice at the executive table, shaping the future of the vertical through thoughtful planning and strong collaboration.
What We're Looking For
- Minimum of 15 years of experience in operations, analytics, strategy, or revenue performance roles.
- At least 8 years of experience in senior leadership roles with direct responsibility for managing teams and driving strategic business outcomes.
- Strong understanding of sales analytics, CRM systems, and lead-to-close operations.
- Proven track record of leading strategic planning, managing large-scale operational transformations, and scaling business processes in growth environments.
- Deep experience in financial services, real estate or a related industry with working knowledge of affiliate marketing or lead generation models.
- Advanced skills in SQL and fluency in data visualization and analytics tools such as Tableau or Looker.
- Exceptional communication skills with the ability to influence senior stakeholders and align cross-functional teams.
- Ability to manage complex projects and deliver measurable outcomes in fast-paced environments.
- Bachelor's degree in Business, Economics, Statistics, or a related analytical field.
Nice to Have
- Familiarity with Python or R.
- An advanced degree such as an MBA.
Technical Stack
- SQL
- Tableau
- Looker
- Python
- R
Team & Environment
This role partners closely with executive stakeholders and cross-functional teams.
Benefits & Compensation
- Industry-leading medical, dental, and vision health care plans for employees and their dependents.
- Rejuvenation Policy – Vacation Time Off + 11 holidays + 4 Mental Health Days Off.
- New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care.
- Mental health support.
- Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests.
- Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution.
- Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend.
- Work from home equipment stipend and co-working space subsidy.
- Nerd-led group initiatives – Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities.
- Hackathons and team events across all teams and departments.
- Company-wide events like NerdLove (employee appreciation) and annual Charity Auction.
- Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match.
- 401K with company match.
- Be the first to test and benefit from our new financial products and tools.
- Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar.
- Disability and Life Insurance with employer-paid premiums.
Work Mode
This role follows a local-country work mode and is open to candidates located in the U.S..
NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law.



