Shape the future of a growing digital marketplace by leading strategy and operations for New Zealand. In this role, you'll drive consumer engagement and order frequency by refining the in-app journey, pricing models, and product visibility. Your work will directly influence how customers discover and interact with local businesses, ensuring a seamless and intuitive experience.
What You’ll Do
- Develop and execute go-to-market strategies for both consumers and merchants, with a focus on increasing retention and order volume
- Lead the design and optimization of New Zealand’s in-app experience, ensuring relevance and ease of use
- Collaborate with product and engineering teams to test and integrate new features
- Analyze performance across key metrics including conversion, retention, frequency, and category adoption
- Translate data insights into clear action plans and strategic priorities
- Work closely with Sales, Marketing, and Promotions teams to support merchant performance goals
- Define and monitor KPIs, using both quantitative and qualitative data to guide decisions
- Drive experimentation to continuously improve the marketplace, aiming to make the business 1% better every day
What We’re Looking For
- 5+ years of experience in strategy, operations, consulting, product, or analytics
- Strong analytical foundation with intermediate SQL skills and experience using dashboards
- Ability to break down complex problems and lead cross-functional initiatives
- Proven track record of using data to inform strategy and influence stakeholders
- A bias for action—someone who drives execution independently and challenges assumptions to find better solutions
- Exceptional organizational skills with the ability to manage multiple priorities
Work Environment
This role operates under a hybrid model requiring three days per week in Auckland, with two days available for remote work. Comprehensive benefits support employee well-being, reflecting a culture built on inclusion, continuous learning, and local economic empowerment.
Our Culture
We value diverse perspectives and believe innovation thrives when everyone has the tools and opportunity to contribute. We move quickly, learn from real-world outcomes, and make decisions with empathy. Our commitment to diversity, inclusion, and employee growth is central to how we build teams and serve communities.
