Reef is hiring a Senior Compliance Manager to lead VEU (Victorian Energy Upgrades) compliance and operational checking. In this remote role, you will ensure our installations meet ESC standards and play a critical part in the company's growth.
What You'll Do
- Check 100% of completed installations within 24 hours, verifying serial numbers, COES documents, photographs, and installation quality.
- Review and approve all certificates before submission to ensure audit compliance.
- Prepare and submit ESC RFI responses accurately and within required deadlines.
- Monitor installer compliance performance and provide VEU guidance and training.
- Maintain accurate data entry across VEU systems and internal compliance tracking.
- Coordinate with scheduling and operations teams on daily job flow.
- Produce weekly compliance and operations reports covering job status, RFIs, installer performance, and risk flags.
What We're Looking For
- Proven experience working within the Victorian Energy Upgrades (VEU) Scheme (essential—must hit the ground running).
- Strong hands-on knowledge of VEU compliance for air conditioning, hot water systems, and lighting activities.
- Experience checking COES documentation, serial number verification, and installation quality control.
- Familiarity with ESC processes, RFI responses, audits, and regulatory requirements.
- Meticulous attention to detail with systematic checking and documentation habits.
- Clear, professional written communication suitable for regulator correspondence.
- Calm under pressure with the ability to manage high job volumes without compromising quality.
- Available full time, 40 hours per week, working core AEDT business hours.
- Fast and reliable internet connection; your own laptop or desktop suitable for the role; a quiet working environment; a good quality microphone or headset.
Work Mode
This is a fully remote, day-shift position. You must be available to work 40 hours per week during core AEDT business hours.
Reef is an equal opportunity employer.
