Reef is hiring a remote Property Management Assistant to support our growing Australian residential portfolio, with a strong focus on Western Australia. You'll be responsible for the day-to-day administration, maintenance coordination, and clear communication that keeps our properties running smoothly.
What You'll Do
- Prepare and manage tenancy documentation, renewals, addendums, and compliance files.
- Process applications and references, schedule inspections, and update condition reports.
- Log, triage, and track maintenance requests with tradespeople, owners, and tenants.
- Monitor arrears and issue reminders, notes, and reports to the local PM lead.
- Keep the property management database organized with accurate notes, tasks, and document links.
- Produce weekly activity summaries and ad hoc reports as requested.
What We're Looking For
- Minimum 2 years’ experience in residential property management administration or assistant roles.
- Familiarity with WA residential processes and terminology, or proven ability to learn quickly.
- Confident handling contracts, maintenance pipelines, arrears, and inspection scheduling.
- Clear, easy-to-understand spoken English and professional written communication.
- Available full time, 40 hours per week, working core AWST hours.
- A fast and reliable internet connection; your own laptop or desktop suitable for the role; a quiet working environment; and a good quality microphone or headset.
Nice to Have
- Hands-on experience with PropertyTree is preferred; exposure to other property management platforms is valued.
Technical Stack
- PropertyTree
Team & Environment
You will be supporting a local team and reporting directly to the Local PM lead.
Benefits & Compensation
- Competitive base salary
- Direct contract with an established, rapidly growing business
- Growth potential as the business scales to higher revenue targets
Work Mode
This is a fully remote, full-time position. You must be available to work core AWST hours.
