Job Duck LLC is looking for an Intake Paralegal to play a key role in supporting the firm by guiding new clients through the early stages of their legal journey with clarity, professionalism, and empathy. You will handle structured intake meetings, organize case files, and ensure attorneys receive complete, accurate, and well-prepared documentation.

What You'll Do

Conduct structured intake meetings with newly retained clients
Gather, document, and organize all relevant case facts and background information
Request, collect, and track all required documentation and disclosures
Maintain complete and accurate case files within the case management system
Maintain organized digital files and follow firm procedures for documentation, security, and confidentiality
Maintain professional, empathetic communication with clients throughout the intake phase
Document all communication and maintain detailed case notes
Identify missing information and follow up proactively
Ensure all materials are prepared and attorney-ready before review
Monitor intake-related deadlines and escalate issues when needed
Coordinate with attorneys and internal team members to move cases forward efficiently
Provide clear explanations of procedural next steps while avoiding legal advice
Participate in meetings and contribute to process improvement initiatives

What We're Looking For

Strong written and verbal communication skills
High attention to detail
Proactive problem-solving
Emotional intelligence and professionalism
Ability to maintain confidentiality
Consistent follow-through and accuracy in deadline-driven environments
Comfort using technology, digital files, and case management systems
Proficiency in Google Workspace
Experience working in a law firm
Prior experience in a professional office environment as a Paralegal or Legal Assistant