Responsibilities
- Contact patients promptly to communicate test outcomes in a professional manner
- Generate and manage referral requests to specialized medical professionals
- Arrange lab tests and imaging procedures, including scheduling and coordination of patient appointments
- Manage and keep electronic medical records current, ensuring data accuracy and regulatory compliance
- Follow healthcare regulations strictly, including maintaining HIPAA standards and patient privacy
- Utilize communication platforms such as Avaya soft phone for interactions with patients and providers
- Perform additional duties as assigned to assist the healthcare team
Benefits
- Health insurance under HMO plan
- Performance-based financial incentives
- Stable and secure employment
- Paid onboarding and training programs
- Workplace culture that values inclusion
- Access to professional development and skill advancement
- Fully remote work from any location
- Supportive and collaborative team environment
- Paths for career progression
- Engaging and enjoyable work atmosphere
- Compensation for holidays and overtime
Work Arrangement
Remote (Worldwide)
Schedule
US work hours, 20 to 40 hours per week
Technical Requirements
USB headset with noise cancellation, functional webcam, primary and backup computer each with at least 1.8 GHz processor and 4GB RAM, main internet connection with minimum 25 Mbps wired speed, backup internet connection with minimum 10 Mbps speed
