Mass General Brigham seeks a Unit Coordinator to provide vital administrative support on the Family Unit at MGH. You will function as the liaison between patients, visitors, and clinicians, partnering with nursing to coordinate the day-to-day patient flow for an efficient and supportive care environment.
What You'll Do
- Provide administrative support to unit-based and hospital-wide clinicians and staff, acting as a key liaison.
- Partner with nursing to coordinate day-to-day patient flow, communicating admissions, discharges, and transfers.
- Greet and interact with patients, families, visitors, and coworkers in a professional manner.
- Receive, prioritize, organize, and manage information at the central nursing station.
- Schedule consultations, tests, procedures, and patient transport to other departments.
- Enter accurate and timely admission, discharge, and transfer information into the electronic medical record.
- Contact ancillary service departments to obtain equipment, services, and supplies.
- May assist with payroll duties, staff scheduling, or supervision of unit secretaries.
- Comply with all policies and standards.
What We're Looking For
- High School Diploma or Equivalent.
- 2-3 years of administrative support experience.
- Proficiency with office procedures and equipment (filing, copying, scanning, printing, faxing).
- Proficiency in MS Office.
- Ability to proofread and edit written documents.
- Strong verbal, written, and interpersonal communication skills.
- Ability to manage your own time and the time of others.
- Familiarity with medical terminology.
- Ability to use standard office equipment and phone systems.
Nice to Have
- Associate Degree.
- Unit Coordinator Certification from the National Association of Health Unit Coordinators, Inc.
Technical Stack
- MS Office
- Electronic Medical Record systems
Benefits & Compensation
- Compensation: $18.22 - $26.06/Hourly
- Comprehensive benefits
- Career advancement opportunities
- Differentials, premiums, and bonuses as applicable
- Recognition programs
Work Mode
This is an onsite position located at 267 Charles Street.
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
