Newton, MA, USA On-site

Mass General Brigham (The McLean Hospital Corporation) is hiring an Unit Coordinator

About the Role

The Unit Coordinator plays a central role in maintaining operational efficiency by handling clerical responsibilities, coordinating patient admissions and transfers, and serving as a liaison between staff, patients, and families.

Responsibilities

  • Manage incoming calls, messages, and correspondence for the unit
  • Maintain accurate and up-to-date patient records and logs
  • Assist with scheduling appointments and procedures
  • Coordinate patient admissions, discharges, and transfers
  • Support clinical staff with documentation and data entry
  • Order and manage office and medical supplies
  • Ensure compliance with confidentiality and privacy policies
  • Monitor and update whiteboards and tracking systems
  • Facilitate communication between healthcare providers and support teams
  • Verify patient information and insurance details
  • Assist with preparation of reports and statistical data
  • Maintain a clean and organized workspace
  • Respond to requests from patients and families with professionalism
  • Assist in maintaining safety and security protocols
  • Support quality improvement initiatives through accurate recordkeeping
  • Participate in staff meetings and training sessions
  • Follow emergency procedures and protocols as needed
  • Assist with onboarding new team members
  • Track and report on unit metrics and performance indicators
  • Ensure all forms and consents are properly completed
  • Coordinate with environmental services and dietary staff
  • Maintain logs for medications, visitors, and incidents
  • Support infection control practices
  • Assist with patient transport arrangements
  • Uphold regulatory and accreditation standards

Compensation

Competitive hourly wage with comprehensive benefits package

Work Arrangement

On-site, full-time position with scheduled shifts including weekends and holidays

Team

Part of a multidisciplinary behavioral health unit providing patient-centered care

About the Facility

This position is located at a psychiatric hospital specializing in mental health treatment and research, part of a larger integrated healthcare network.

Physical Demands

  • Requires prolonged sitting, frequent computer use, and occasional lifting up to 15 pounds.
  • Must be able to stand and move around the unit as needed.
  • Regular walking between departments and patient areas is expected.

Background Check and Credentials

  • Position requires a criminal background check and verification of prior employment.
  • Must pass pre-employment health screening and drug test.
  • Proof of immunizations and CPR certification may be required.

Equal Opportunity Employer

  • We are committed to diversity and inclusion in the workplace.
  • All qualified applicants will receive consideration without regard to race, religion, gender identity, sexual orientation, or disability.

Not available for this position

Required Skills
MS OfficeElectronic Medical Record SystemsOffice Equipment OperationAdministrative SupportPatient CoordinationHealthcare ComplianceCommunicationOrganization MS OfficeElectronic Medical Record SystemsOffice Equipment OperationAdministrative SupportPatient CoordinationHealthcare ComplianceCommunicationOrganization
About company
Mass General Brigham (The McLean Hospital Corporation)
Mass General Brigham is a not-for-profit healthcare system that supports patient care, research, teaching, and community service. It relies on a wide range of professionals to advance its mission of providing exceptional care.
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Job Details
Category other
Posted 10 months ago