Experian is looking for an Unemployment Hearing Coordinator to manage multiple unemployment hearings and administrative tasks. In this fully remote role, you will prepare clients and witnesses, ensure accurate document submission, and analyze and submit appeals. You will report directly to the Senior Hearing Manager.
What You'll Do
- Manage multiple hearings, deadlines, and administrative tasks.
- Prepare witnesses or clients for the hearing process and register them with state agencies.
- Ensure all employer documents are accurate and submitted on time for hearings.
- Request postponements when employer witnesses are unavailable.
- Provide analysis of potential further appeals on unfavorable hearing decisions.
- Submit appeals and briefs to the Board of Review or Commission level.
- Look for ways to improve processes and workflows, bringing new ideas to the team.
What We're Looking For
- 3+ years of experience with unemployment claims and appeals processes.
- Demonstrated experience with state unemployment hearing rules, documentation requirements, and appeals processes.
- Proven experience explaining UI processes to clients, witnesses, and other teams.
Team & Environment
You will report to the Senior Hearing Manager.
Benefits & Compensation
- Compensation range: $36,986 - $60,492, plus a bonus plan.
- Core benefits including full medical, dental, vision, and matching 401K.
- Fully remote environment.
- Flexible time off including volunteer time off, vacation, sick days, and 12 paid holidays.
Work Mode
This is a fully remote position.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability, or age.
