On-site Full-time

Netflix is hiring an U-Box International Coordinator (Cross-Border)

About the Role

Netflix is hiring a U-Box International Coordinator (Cross-Border) to manage and track all cross-border moves between Canada and the US. You will assist customers with the legalities and paperwork for moving personal goods internationally while communicating closely with internal team members.

What You'll Do

  • Interact with customers and carriers via email, phone, and IM chat.
  • Prioritize and respond to requests in a timely manner.
  • Use and update internal software and the Transportation Management System (TMS).
  • Handle sensitive documents in an organized and discrete fashion.
  • Answer and transfer incoming calls and emails.
  • Collaborate with other team members.

What We're Looking For

  • Impeccable customer service skills and excellent, professional communication skills.
  • Positive and professional attitude.
  • Detail-oriented and organized.
  • Basic computer proficiency and working knowledge of Excel and Outlook.
  • Ability to self-manage and motivate.
  • Great attitude and true professionalism.

Nice to Have

  • Fluency in other languages, such as French or Spanish.
  • U-Haul experience and working knowledge of internal software.
  • Industry-related experience.

Technical Stack

  • Excel
  • Outlook
  • Transportation Management System (TMS)
  • Internal software

Benefits & Compensation

  • Full Medical coverage
  • Prescription plans
  • Dental & Vision Plans
  • New indoor fitness gym
  • Gym Reimbursement Program
  • Registered Dietitian Program
  • Weight Watchers
  • Onsite medical clinic for you and your family
  • Career stability
  • Opportunities for advancement
  • Valuable on-the-job training
  • Tuition reimbursement program
  • Free online courses for personal and professional development at U-Haul University®
  • Business and travel insurance
  • You Matter Employee Assistance Program
  • Paid holidays, vacation, and sick days
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) Savings Plan
  • Life insurance
  • Critical Illness/Group Accident
  • 24-hour physician available for kids
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Mindset App Program
  • Discounts on cell phone plans, hotels, and more
  • LifeLock Identity Theft
  • Savvy consumer wellness programs - from health care tips to financial wellness
  • Dave Ramsey’s SmartDollar Program
  • U-Haul Federal Credit Union
  • Wellness Program

Work Mode

This is an onsite position located at 2727 N Central Ave, Phoenix, Arizona 85004 United States of America.

Netflix is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.

Required Skills
ExcelOutlookTransportation Management System (TMS)Internal SoftwareCoordinationCross-Border LogisticsCommunication
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About company
Netflix

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages.

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Job Details
Category other
Posted 5 months ago