Netflix is hiring a U-Box International Coordinator (Cross-Border) to manage and track all cross-border moves between Canada and the US. You will assist customers with the legalities and paperwork for moving personal goods internationally while communicating closely with internal team members.

What You'll Do

Interact with customers and carriers via email, phone, and IM chat.
Prioritize and respond to requests in a timely manner.
Use and update internal software and the Transportation Management System (TMS).
Handle sensitive documents in an organized and discrete fashion.
Answer and transfer incoming calls and emails.
Collaborate with other team members.

What We're Looking For

Impeccable customer service skills and excellent, professional communication skills.
Positive and professional attitude.
Detail-oriented and organized.
Basic computer proficiency and working knowledge of Excel and Outlook.
Ability to self-manage and motivate.
Great attitude and true professionalism.

Nice to Have

Fluency in other languages, such as French or Spanish.
U-Haul experience and working knowledge of internal software.
Industry-related experience.

Technical Stack

Excel
Outlook
Transportation Management System (TMS)
Internal software

Benefits & Compensation

Full Medical coverage
Prescription plans
Dental & Vision Plans
New indoor fitness gym
Gym Reimbursement Program
Registered Dietitian Program
Weight Watchers
Onsite medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University®
Business and travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life insurance
Critical Illness/Group Accident
24-hour physician available for kids
MetLaw Legal program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans, hotels, and more
LifeLock Identity Theft
Savvy consumer wellness programs - from health care tips to financial wellness
Dave Ramsey’s SmartDollar Program
U-Haul Federal Credit Union
Wellness Program

Work Mode

This is an onsite position located at 2727 N Central Ave, Phoenix, Arizona 85004 United States of America.

Netflix is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.