JPMorgan Chase & Co. is looking for a Treasury Ops Reconciliation Analyst to manage and clear suspense account transactions for Chase UK. You'll ensure compliance with accounting policies, drive resolution of exceptions, and maintain strong controls while producing key management information.
What You'll Do
- Manage and clear suspense account transactions in accordance with accounting policies, partnering with operations stakeholders to obtain supporting case information and determine appropriate dispositions.
- Run the daily communications cycle: compile and distribute suspense exceptions, collect and track responses by agreed deadlines, apply amendments, and maintain organized records.
- Enforce clearing and charge‑off/write‑off standards for each suspense category; perform daily aging reviews and initiate write‑offs when criteria are met or recovery is unlikely.
- Raise and manage escalations for items exceeding clearing standards; issue timely updates to stakeholders and coordinate investigations to drive resolution.
- Maintain strong maker‑checker (four‑eyes) controls and end‑of‑day checklists, ensuring independent validation, complete audit trails, and on‑time sign‑offs with centralized retention.
- Reclassify entries between suspense categories as cases progress to ensure accurate ledger representation and support downstream reporting integrity.
- Coordinate cross‑functional information exchange end‑to‑end: receive case details and write‑off indicators, process entries with independent checks, and confirm completion back to originating teams.
- Uphold segregation of duties and access boundaries; ensure only authorized roles perform preparation and approval activities, in compliance with internal policies and audit expectations.
- Produce and distribute management information on suspense aging, escalations, write‑offs, recoveries, and SLA performance; identify trends, recommend control enhancements, and support internal/external audits.
What We're Looking For
- 6+ years of reconciliation experience within banking/financial services.
- Familiarity with reconciliation tools and related operational systems.
- Hands-on expertise in Nostro reconciliations and break management.
- Broad product knowledge with the ability to quickly learn new products.
- Proven ability to deliver under tight deadlines with a high degree of accuracy.
- Strong partnering and influencing skills across business lines and support functions.
- Control-focused mindset with the confidence to respectfully challenge the status quo.
- Strong knowledge of risk, controls, and regulatory expectations; aligned with audit standards.
- Analytical problem-solving skills and strong written and verbal communication.
Nice to Have
- Leverage experience with reconciliation platforms and data transformation initiatives.
- Use Alteryx and Tableau to automate reporting, analytics, and visualization.
- Strengthen data quality through exception monitoring.
- A minimum of a graduate degree is required.
Technical Stack
- Alteryx
- Tableau
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
