Responsibilities
- Manage and process flight bookings using the Amadeus Global Distribution System
- Handle the issuance, reissuance, and refunding of airline tickets with precision
- Deliver accurate fare quotations and promptly address booking complications
- Engage with travelers professionally through email, phone, and Zoom meetings
- Liaise with airlines and travel partners to manage itinerary adjustments and special accommodations
- Keep detailed, up-to-date records while adhering to established travel regulations
- Offer exceptional client support and tailor-made travel planning services
Responsibilities
- Book and manage flight reservations using Amadeus GDS
- Issue, reissue, and refund airline tickets accurately
- Provide fare quotes and resolve booking issues efficiently
- Communicate professionally with clients via email, phone, and Zoom
- Coordinate with airlines and vendors for schedule changes and special requests
- Maintain accurate records and ensure compliance with travel policies
- Deliver outstanding customer service and personalized travel solutions
