West Marsh Road, Spalding, United Kingdom On-site Full-time GBP 26,270 – 28,000 / year

Culina Group is hiring a Transport Support Operator

Responsibilities

  • Issue correct documentation and instructions to outbound drivers and confirm understanding of delivery and collection details
  • Track vehicle movements throughout transit using telephone systems and relevant monitoring tools
  • Identify and escalate delays or disruptions that may impact service performance
  • Access and operate customer or retailer platforms to create, modify, or update shipment bookings and statuses
  • Support resolution of operational challenges by communicating with drivers, delivery sites, clients, and other involved parties
  • Gather, organize, and report key performance indicators and operational data as required to highlight performance trends and areas for improvement
  • Coordinate with internal teams such as Warehouse, Finance, Fleet, and Key Account Management to enhance overall operational efficiency
  • Support compliance with operational and legal standards across departments as directed
  • Perform tasks such as retrieving vehicle data, inspecting vehicle conditions, analyzing incidents, and managing breakdown responses
About company
Culina Group

We are a market leading ambient and chilled food & drink 3PL specialist, providing warehousing, distribution, contract packing and a bonded division with extensive expertise in relation to dutiable goods across the UK and Ireland. We have recently added both Fresh and Food Manufacturing divisions and are looking towards the future and the continuation of being one of the leading logistics companies within the UK.

Using modern IT infrastructure, including warehouse management systems, satellite tracking and client interfaces we are able to offer unrivalled customer support, ensuring that you always know where your products are. Online up to date data is always available through customer web portals allowing you to track your goods from anywhere, while a significant investment of over £2.5m in customer service infrastructure over the last five years ensures that we exceed customer expectations not just once or twice, but every single time.

Working hand in hand with some of the globe's leading brands and manufacturers is an everyday event at Culina Group, plus with a multitude of own-label producers and developing companies, all are catered for with an efficient and flexible infrastructure. Importantly, our strategic focus is on food & drink logistics within a shared-user environment, which is driven by volume and critical mass. This ultimately delivers an efficient and cost effective solution for clients of all sizes.

We are committed to future proofing our business by investing in teams, network, systems, sector and the environment, which will ensure we continue to provide clients with a robust supply chain platform which performs beyond expectations every day. The latest two service additions of Fresh and Food Manufacturing are testament to this ethos, ensuring that we continue to become a leading light within the logistics industry.

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Job Details
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Posted 12 days ago