Our Spalding site have an exciting opportunity for a Transport Support Operator to join our friendly team on a full-time permanent basis.
As the Transport Support Operator you will be responsible for the performance of the transport function in delivering an efficient, compliant and service-driven operation.
Working hours: Any 5 in 7 days, starting between 7am and 10am and finishing between 4pm and 7pm. Every 2 in 4 weekends.
Salary: £26,270- £28,000 per annum, depending on experience.
Key Duties of a Transport Support Operator:
- Despatching outbound drivers, ensuring that correct paperwork is issued, and that all instructions regarding collections and deliveries are clear and understood.
- Monitoring of vehicle progress at all stages of its journey utilising appropriate systems of telephone.
- Ensuring any delays or issues potentially affecting performance are escalated appropriately.
- Utilise customer or retailer systems to ensure that bookings are made, amended, or progress updated as necessary.
- Assist in resolving operational issues as appropriate, liaising with drivers, customers, delivery points or other stakeholders as required.
- Collating and presenting KPIs or other operational information as directed to demonstrate performance and improvement opportunities.
- Liaise with internal departments as required to ensure performance is optimised, including Warehouse, Finance, Fleet, KAMs.
- Assist other operational departments as directed to ensure operational or legal compliance is to the highest standard. Examples may include assisting with vehicle downloads, vehicle condition checks, investigating incidents, dealing with vehicle breakdowns etc.
Apply on company website West Marsh Road, Spalding, United Kingdom On-site Full-time GBP 26,270 – 28,000 / year
Culina Group is hiring a Transport Support Operator
About company
We are a market leading ambient and chilled food & drink 3PL specialist, providing warehousing, distribution, contract packing and a bonded division with extensive expertise in relation to dutiable goods across the UK and Ireland. We have recently added both Fresh and Food Manufacturing divisions and are looking towards the future and the continuation of being one of the leading logistics companies within the UK.
Using modern IT infrastructure, including warehouse management systems, satellite tracking and client interfaces we are able to offer unrivalled customer support, ensuring that you always know where your products are. Online up to date data is always available through customer web portals allowing you to track your goods from anywhere, while a significant investment of over £2.5m in customer service infrastructure over the last five years ensures that we exceed customer expectations not just once or twice, but every single time.
Working hand in hand with some of the globe's leading brands and manufacturers is an everyday event at Culina Group, plus with a multitude of own-label producers and developing companies, all are catered for with an efficient and flexible infrastructure. Importantly, our strategic focus is on food & drink logistics within a shared-user environment, which is driven by volume and critical mass. This ultimately delivers an efficient and cost effective solution for clients of all sizes.
We are committed to future proofing our business by investing in teams, network, systems, sector and the environment, which will ensure we continue to provide clients with a robust supply chain platform which performs beyond expectations every day. The latest two service additions of Fresh and Food Manufacturing are testament to this ethos, ensuring that we continue to become a leading light within the logistics industry.