We are looking for someone passionate about public service to join our team. This role focuses on making a tangible difference by enhancing the systems and processes that connect our organization with the community.
What You'll Do
- Analyze and improve public-facing systems and service delivery channels
- Collaborate with stakeholders to identify pain points and implement effective solutions
- Build tools and processes that increase efficiency and accessibility
- Measure the impact of changes and iterate based on feedback and data
What We're Looking For
- Proven experience designing, implementing, or managing public services or community-focused programs
- Strong analytical skills with the ability to translate user needs into actionable improvements
- Excellent communication and stakeholder management abilities
- A commitment to equity, accessibility, and serving a diverse public
We are an equal opportunity employer.
