We are looking for someone passionate about public service to join our team. This role focuses on making a tangible difference by enhancing the systems and processes that connect our organization with the community.

What You'll Do

Analyze and improve public-facing systems and service delivery channels
Collaborate with stakeholders to identify pain points and implement effective solutions
Build tools and processes that increase efficiency and accessibility
Measure the impact of changes and iterate based on feedback and data

What We're Looking For

Proven experience designing, implementing, or managing public services or community-focused programs
Strong analytical skills with the ability to translate user needs into actionable improvements
Excellent communication and stakeholder management abilities
A commitment to equity, accessibility, and serving a diverse public

We are an equal opportunity employer.