Arch is looking for a TPA Management Specialist to play a key role in managing our Third Party Administrator partnerships. In this position, you will independently oversee assigned TPA relationships, address performance issues, and collaborate with internal partners to drive process improvements, all within a culture that values collaboration, expertise, and innovation.
What You'll Do
- Independently manage assigned Third Party Administrator (TPA) relationships
- Address and resolve TPA performance issues in coordination with internal partners
- Collaborate with internal partners to identify and address process gaps or potential efficiencies
- Manage day to day issues and inquiries from our TPAs and internal partners
- Complete comprehensive due diligence reviews of potential new TPAs
- Complete multi-step onboarding process of new TPAs
- Participate in projects as requested
- Complete annual TPA reviews, PWC testing and other key initiatives for assigned TPAs
- Mentor and train new team members
What We're Looking For
- Bachelor’s degree
- Minimum 7 years Insurance Claims experience
- Minimum 7 years TPA knowledge
- Strong communication skills, both verbal and written
- Ability to effectively prioritize multiple responsibilities
- Detail and results-oriented
- Team oriented
- Ability to problem solve
Benefits & Compensation
- Compensation: $100,000 - $120,000/year
- Multiple medical plans plus dental, vision and prescription drug coverage
- Competitive 401k with generous matching
- PTO beginning at 20 days per year
- Up to 12 paid company holidays per year plus 2 paid days of Volunteer Time
- Basic Life and AD&D Insurance
- Short and Long-Term Disability
- Paid Parental Leave of up to 10 weeks
- Student Loan Assistance and Tuition Reimbursement
- Backup Child and Elder Care
Work Mode
This position follows a hybrid work model.
Arch is an equal opportunity employer.
