Responsibilities
- Handle assigned Third Party Administrator relationships with independence and accountability
- Resolve performance concerns with TPAs in coordination with internal teams such as Claims, Finance, IT, Legal, and Underwriting
- Work alongside internal stakeholders to detect inefficiencies and improve operational workflows
- Respond to daily inquiries and manage ongoing issues from TPAs and internal departments
- Conduct thorough evaluations of prospective TPAs before engagement
- Lead the multi-phase onboarding process for newly approved TPAs
- Support special projects as needed by leadership or business demands
- Carry out yearly performance assessments, PWC audits, and other critical initiatives for managed TPAs
- Provide guidance, mentorship, and training to new team members
- Perform additional tasks as required by management
Benefits
- Comprehensive medical, dental, vision, and prescription drug insurance options
- Attractive 401k plan with substantial company match
- Paid time off starting at 20 days annually
- Up to 12 paid company holidays and 2 paid Volunteer Time Off days each year
- Basic Life, AD&D, Short-Term, and Long-Term Disability coverage
- Paid Parental Leave available for up to 10 weeks
- Assistance with student loan repayment and tuition reimbursement
- Access to Backup Child and Elder Care services
Compensation
Competitive base salary with short- and long-term incentives; total pay varies by location, role scope, and business needs
Work Arrangement
Not specified
Team
Collaborative environment working with cross-functional teams including Finance, Claims, IT, Legal, and Underwriting
Responsibilities
- Handle assigned Third Party Administrator relationships with independence and accountability
- Resolve performance concerns with TPAs in coordination with internal teams such as Claims, Finance, IT, Legal, and Underwriting
- Work alongside internal stakeholders to detect inefficiencies and improve operational workflows
- Respond to daily inquiries and manage ongoing issues from TPAs and internal departments
- Conduct thorough evaluations of prospective TPAs before engagement
- Lead the multi-phase onboarding process for newly approved TPAs
- Support special projects as needed by leadership or business demands
- Carry out yearly performance assessments, PWC audits, and other critical initiatives for managed TPAs
- Provide guidance, mentorship, and training to new team members
- Perform additional tasks as required by management
Benefits
- Comprehensive medical, dental, vision, and prescription drug insurance options
- Attractive 401k plan with substantial company match
- Paid time off starting at 20 days annually
- Up to 12 paid company holidays and 2 paid Volunteer Time Off days each year
- Basic Life, AD&D, Short-Term, and Long-Term Disability coverage
- Paid Parental Leave available for up to 10 weeks
- Assistance with student loan repayment and tuition reimbursement
- Access to Backup Child and Elder Care services
Other
- Eligible for incentive compensation
- Total compensation, including base salary and incentives, will vary based on location, role scope, qualifications, market conditions, and business requirements
- The stated pay range is subject to change over time
Not specified
