ARC Health Partners is looking for a TMS Coordinator I to serve as a key leader in our clinic, ensuring seamless day-to-day operations while supporting patients through their care journey. This role blends administrative excellence, patient engagement, and leadership presence.
What You'll Do
- Greet and support patients throughout their visits with warmth and professionalism.
- Collect and manage patient payments using Transaction Express, including setting up recurring payment plans.
- Process New Patient Packets (NPP) and collect required documentation and signatures.
- Maintain clinic inventory, order supplies, and keep the clinic environment clean and organized.
- Schedule patient appointments and manage follow-ups with accuracy and urgency.
- Perform regular chart audits and assist with administrative provider documentation.
- Monitor and report patient concerns, care feedback, and operational issues to leadership.
- Encourage patients to leave Google reviews to support clinic awareness.
- Assist with TMS equipment setup and provide treatment coverage as needed.
- Support technicians with clinical flow and ensure sessions run smoothly.
- Act as a leader within your clinic, setting a tone of accountability, professionalism, and positivity.
- Serve as a resource for clinic teammates and assist with onboarding new staff.
- Foster a culture of compassion, communication, and collaboration—supporting both patients and peers.
What We're Looking For
- Bachelor’s degree required.
- Minimum of 2 years of experience in a leadership, supervisory, or team lead role.
- Excellent communication and organizational skills.
- Ability to stay calm and focused in a dynamic, patient-facing environment.
- Tech-savvy and confident using electronic health systems and payment platforms.
- A commitment to delivering compassionate, high-quality care.
Nice to Have
- Bachelor’s degree in psychology or a related field strongly preferred.
- Prior experience in a healthcare, behavioral health, or medical office setting is highly valued.
Technical Stack
- Transaction Express
- Electronic health systems
Team & Environment
You will be a key leader in the clinic and serve as a resource for teammates.
Benefits & Compensation
- Compensation: $26-28/hr
- 401(k) retirement plan with employer match up to 4%
- Comprehensive medical, dental, and vision insurance for employees and eligible dependents
- HSA (with employer contribution) and FSA options
- Employer-paid life insurance and AD&D coverage
- Employee Assistance Program (EAP) with confidential mental health and life support resources
- Generous paid time off and additional paid holidays
Work Mode
This is an onsite role located at our Seattle, WA clinic.
ARC Health Partners fosters a professional, ethical, and inclusive work environment that encourages growth, learning, and innovation. Our team is made up of dedicated clinicians and professionals who value clinical excellence, collaboration, and patient-centered care. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel valued, respected, and supported.
ARC Health Partners is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.
