Los Angeles On-site Employment $130,000 - $150,000 a year

Complex is hiring a TITOL™ Director, Retail Sales & Partnerships

Responsibilities

  • Identify, develop, and execute new retail opportunities for our artists and brands across high-end, specialty, and mass-market channels.
  • Build and nurture strong relationships with buyers, category managers, distributors, and other external retail stakeholders.
  • Serve as the primary point of contact for all retail partners, presenting artist concepts, product lines, and brand narratives with clarity and professionalism.
  • Negotiate partnership terms, timelines, and expectations in alignment with internal goals and artist brand integrity.
  • Drive revenue growth across the retail vertical by forecasting, tracking performance, and proposing strategic initiatives.
  • Analyze market trends to identify white-space opportunities and emerging retail categories.
  • Create sales materials such as one-sheets, pitch decks, and product overviews to support retailer pitches and ongoing projects and collaborations.
  • Work closely with Brand Management, Production, Finance, Creative, Legal, and other internal teams to ensure smooth execution of all retail initiatives.
  • Translate retailer needs into actionable plans for internal teams while ensuring alignment with artist vision and brand guidelines.
  • Manage timelines, deliverables, and communication for multiple artist/retailer projects simultaneously.
  • Maintain clear documentation, project trackers, retail calendars, and partner communication logs with exceptional organizational discipline.
  • Handle confidential product, artist, and business information with discretion and integrity.
  • Independently manage priorities in a fast-paced, dynamic environment while providing regular updates to leadership.

Requirements

  • 3–6+ years of experience in retail partnerships, account management, sales, brand management, or related fields within music, entertainment, fashion, or lifestyle brands.
  • Established relationships within the retail industry (mass market as well as luxury & specialty).
  • Strong sales instincts with experience presenting to and negotiating with external partners.
  • Exceptional communication, presentation, and storytelling skills.
  • Demonstrated ability to create compelling decks and sales materials (Keynote, Google Slides, PowerPoint, Canva, etc.).
  • Highly organized, detail-oriented, and comfortable managing multiple concurrent projects.
  • Ability to work independently while collaborating effectively with cross-functional teams.

Nice to Have

  • Experience with apparel/fashion retail sales in the music industry is highly desired.

Benefits

  • Best in class health, dental, and vision insurance
  • Healthcare FSA
  • Dependent Care FSA
  • Commuter Benefits FSA
  • Short-term/long-term disability and life insurance
  • Paid Parental leave
  • 401k with 4% match
  • Pet Insurance
  • Legal and Identity Theft Plans
  • Vacation time and sick days

Work Arrangement

On-site

Additional Information

  • Candidates must be legally authorized to work in the U.S. without the need for visa sponsorship.
Required Skills
Account ManagementSalesManagement
About company
Complex
Complex is a media platform focused on style, pop culture, and entertainment content.
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Job Details
Department TITOL™
Category other
Posted 7 months ago