As a Solutions Architect at TestBox, you will lead the end-to-end implementation of customer demo and proof-of-concept (POC) environments, from kickoff to delivery. You will act as a trusted technical consultant, designing compelling customer narratives and leveraging AI tools to innovate and accelerate workflows in a fast-paced startup environment.
What You'll Do
- Lead end-to-end implementation of customer demo and POC environments—from kickoff through delivery.
- Participate in daily standups, sprint planning, and retros; communicate blockers and drive timelines forward.
- Collaborate across customer engineering, solutions, and product teams to ensure smooth handoffs and clear technical execution.
- Help customers craft compelling demo narratives grounded in real-world buyer personas, workflows, and industry context.
- Design fictional yet realistic companies and user journeys to simulate how the product solves specific problems.
- Advise on best practices for demo structure, content pacing, and emotional resonance.
- Configure CRM, support, or comms tools with customized fields, workflows, and industry templates.
- Simulate real user behavior using automation, time-based triggers, and behavioral scripting. (We integrate AI-powered interactions where relevant to enhance realism)
- Leverage AI tools (including LLMs like OpenAI and Anthropic, automation platforms) to speed up data generation, ticket writing, and documentation.
- Continuously explore ways to innovate and disrupt traditional workflows using AI—TestBox is built on this mindset.
- Create detailed technical tickets and documentation to support repeatable environment setup and engineering handoffs.
- Maintain internal knowledge resources for templates, industry scenarios, and technical edge cases.
What We're Looking For
- You’re fluent in english.
- You’re resourceful, autonomous, and outcomes-driven—comfortable leading projects with limited structure.
- You think like a builder, act like an owner, and communicate like a product manager.
- You thrive in startups: ambiguity excites you, pivots don’t scare you, and you prioritize speed over perfection.
- You believe AI is a power tool, not a novelty—and you’re already using it to make your work better and faster.
- You’re comfortable translating between customer needs and technical systems, and enjoy being at the intersection of product, engineering, and sales.
Nice to Have
- 3–5 years in Solutions Architecture, Sales Engineering, Implementation, or similar technical consulting roles.
- Ability to write and manage technical tickets and documentation for delivery teams.
- Familiarity with APIs, automation logic, and data formats like CSV and JSON.
- Experience working in agile environments (standups, retros, ticket grooming, etc.).
- Experience using AI tools (e.g., ChatGPT, Claude, text-to-speech engines, automation platforms) to drive efficiency, draft technical documentation, create demo content, or solve complex problems.
- Bonus: Familiarity with synthetic data or interactive storytelling in demos.
- Bonus: Completion of AI-focused courses, certifications, or hands-on projects.
Technical Stack
- APIs
- automation logic
- CSV
- JSON
- OpenAI
- Anthropic
- LLMs
- ChatGPT
- Claude
- text-to-speech engines
- automation platforms
Team & Environment
- Fast-growing startup team
- Cross-functional collaboration with engineering, product, and go-to-market teams
Benefits & Compensation
- Generous equity package for meaningful ownership
- Prioritization of your professional growth, with dedicated career development support
- Flexible, unlimited PTO with a minimum expectation for recharge
- Mental Health benefits
- Fitness allowances
- Learning allowances
- Remote and office setup allowances to ensure productive and comfortable working environments
Work Mode
Remote — Must be based in Rio de Janeiro or Niterói
not specified
