Softchoice is looking for a Customer Solutions Architect to be a trusted advisor who brings clarity to complex challenges and guides senior executives to align on a transformative Microsoft solutions roadmap. You will quarterback a high-performing team to architect and deliver solutions that become the backbone of our customers’ success.
What You'll Do
- Generate demand and build sales pipeline for Microsoft-specific solutions in a defined territory, including ownership of Revenue and Gross Profit attainment.
- Own the executive sales cycle from discovery to close: map business problems to offers, orchestrate virtual teams, shape proposals/SOWs, and negotiate to signature.
- Build business cases, success metrics, and adoption plans for measurable impact and ROI.
- Take a services-led approach to help clients architect and design architecture as it relates to collaboration, productivity, security, and AI solution platforms.
- Help customers define best practices and key processes and systems to provide guidance on Microsoft best practices.
- Facilitate C-level conversations to enhance understanding of Microsoft and bring alignment at customers to specific Microsoft initiatives.
- Partner co‑sell and align with Microsoft to unlock workshops, customer incentives, and POC funding motions that accelerate deals.
- Maintain accurate Salesforce hygiene and weekly cadence on funnel adds and sufficiency.
What We're Looking For
- 7+ years of demonstrated success in solutions sales, specifically focused on Microsoft platforms.
- Proven track record in selling multi-vendor integrated solutions and professional services.
- Experience supporting enterprise / upper commercial RFPs, proposals, and executive presentations.
Technical Stack
- Microsoft platforms
- M365
Team & Environment
This role will report to the regional leader of specialty sales and be part of a “technical sales” organization.
Softchoice is an equal opportunity employer.
