This role combines frontline customer service with proactive sales development in a fast-paced financial services environment. You'll be responsible for processing remittance disbursements accurately and professionally, ensuring clients receive reliable and timely support.
What You'll Do
- Deliver efficient remittance disbursement services to individuals and businesses
- Engage with clients in Mandarin to build trust and support transactional needs
- Monitor and support retail sales performance across the assigned territory
- Identify and pursue new sales opportunities with individual customers, retail outlets, and corporate clients
- Expand enterprise-level partnerships through targeted outreach and relationship management
Requirements
- Fluency in Mandarin and Chinese is required for effective client communication
- Ability to manage both customer-facing service tasks and sales initiatives
- Experience in financial services, remittances, or sales preferred but not mandatory
- Strong organizational skills with a focus on accuracy and client satisfaction
Work Environment
This is a city-based position located in Johannesburg, requiring local presence and regular field engagement within the assigned territory. The role supports a hybrid model of branch operations and external sales outreach.
