As a Bilingual Luxury Reservation Sales Consultant, your role is to connect meaningfully with travelers seeking exceptional stays at luxury hotels worldwide. You’ll respond to incoming calls with authenticity and empathy, guiding guests through the reservation process in a natural, conversational way that reflects both care and expertise.
What You'll Do
You’ll listen closely to each guest’s preferences and aspirations, then recommend tailored accommodations and experiences that match their vision. Using refined sales judgment, you’ll introduce premium options with confidence, helping travelers elevate their plans while creating lasting emotional value. Every interaction is an opportunity to reflect the spirit of Heartist® hospitality—blending heart and artistry to craft authentic moments.
You’ll uphold a deep commitment to sustainability and ethical service, ensuring every recommendation aligns with responsible travel principles. Your creativity and passion will shine through in how you personalize offers, turning simple bookings into memorable journeys.
Requirements
- Fluency in French is required, reflected in an hourly language premium
- Ability to complete initial onsite training in Moncton before transitioning to remote work
- Flexibility to work shifts that may extend past midnight, with eligibility for shift premium pay
Benefits
- Hourly wage of $21.35, including a $1.50 French language premium
- Additional $1.00/hour shift premium for hours worked after midnight
- Fully paid training program
- Comprehensive medical and dental coverage for you and your family—premiums fully covered
- Company-matched pension plan of up to 5%
- Annual $300 wellness subsidy to support your personal well-being
- Four weeks of paid vacation and 13 paid statutory holidays
- Travel perks: discounted stays at luxury Accor hotels globally
- Predictable schedule with two consecutive days off and periodic weekends off
- Remote work option after completing 4.5 weeks of onsite training
