Responsibilities
- Engage in collaborative sessions with clients to evaluate existing workflows and define target-state operations.
- Develop and implement workflow-specific solutions using a scalable technical framework aligned with platform standards and industry best practices.
- Supervise and conduct unit testing of code produced by client or partner team members.
- Guide clients in leveraging platform features to optimize business operations and achieve digital transformation goals.
- Support clients in finalizing essential documentation, including technical sections of business requirement workbooks.
- Share field insights with product teams to influence platform enhancements and drive product evolution.
- Keep technical certifications and expertise current in specified workflow domains and technologies.
Equal Opportunity Employer
The company provides equal employment opportunities to all applicants regardless of race, color, religion, sex, sexual orientation, national origin, ancestry, age, disability, gender identity or expression, marital status, veteran status, or other protected characteristics under applicable law.
Accommodations
Applicants who need reasonable adjustments during the application process may reach out to globaltalentss@servicenow.com for support.
Export Control Regulations
For roles involving access to technology controlled under export regulations such as the U.S. Export Administration Regulations, employment is contingent upon obtaining the necessary government approvals, including export licenses, where required.
