Black Duck Software, Inc. is hiring a Technical Adoption Manager (TAM) to lead strategic collaboration with key customers. In this role, you will drive adoption and integration of our application security solutions into customer CI/CD workflows, helping them manage software risk effectively.
What You'll Do
- Partner with account teams to strategize and execute adoption plans tailored to each customer’s goals.
- Drive adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflows.
- Ensure value realization by optimizing technology usage, managing complexity, and promoting best practices.
- Act as a strategic advisor, aligning with customer business priorities and helping shape their AppSec strategy.
- Advocate for customers internally, orchestrating resources and prioritizing needs to drive outcomes.
- Increase customer efficiency by proactively resolving challenges and enabling faster time-to-value.
- Foster community and knowledge-sharing across customer teams and internal stakeholders.
What We're Looking For
- Strong knowledge of application security, vulnerabilities, and open-source licensing.
- Hands-on experience with CI/CD and DevOps tools.
- Software development experience in languages like C/C++, Java, or C#.
- Proven ability to influence and guide customers through technical transformation.
- Excellent communication, relationship-building, and project management skills.
- Experience in a customer-facing technical role.
- Ability to travel up to 25% as needed.
- Bachelor’s degree in computer science, Engineering, or a related STEM field.
Nice to Have
- Successful track record as a TAM, solution architect, or sales engineer in AppSec or DevSecOps.
- Security certifications (e.g., CEH, CISSP, CSSLP).
- Experience with enterprise-scale web development and microservices.
- MBA or Master’s degree in a technical or management field.
Technical Stack
- CI/CD Tools
- DevOps Tools
- C/C++
- Java
- C#
Team & Environment
You will be part of the Technical Account Management team, working closely with internal teams.
Benefits & Compensation
- Specialized training
- Mentorship from industry leaders
- Opportunities to work on cutting-edge projects
Black Duck Software fosters a collaborative and inclusive environment where every team member is empowered to make a difference. We value continuous learning, innovation, and diverse perspectives, and we thrive on open communication, mutual respect, and a shared passion for excellence.
Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law.
