Responsibilities
- Answer inbound inquiries coming through Motive’s support hotline, live chat feature or support email address during Pacific Standard Time business hours
- Collect customer support requests and bugs and relay findings to the product and engineering teams to address these issues
- Evaluate our existing tools and work with engineering to develop tools to enable this function to scale
Additional Information
- Pacific Standard Time business hours
- Rotational shifts
- Internet requirement of at least 50 Mbps wired internet connection
