Hunt St is hiring a Technical Support Specialist to provide first-line technical support for our CRM and automation platform built on Go High Level (GHL). You will troubleshoot workflow bugs, integration issues, and form logic problems, applying a developer's mindset to trace problems to their source.

What You'll Do

Provide hands-on technical support for Go High Level issues, including workflows, automations, integrations, and user-facing glitches.
Investigate user-reported problems, trace logic across workflows, and pinpoint root causes with minimal direction.
Configure, test, and refine automations, triggers, forms, and custom workflows.
Collaborate with internal development and implementation teams to escalate bugs, recommend solutions, and contribute to fixes.
Test and verify updates before release, proposing improvements, not just quick patches.
Maintain internal documentation and contribute to a knowledge base for recurring issues and solutions.
Suggest platform performance and user experience improvements based on real-world insights.

What We're Looking For

Solid hands-on experience with Go High Level (GHL) in a support, automation, or technical configuration role.
Developer’s mindset — able to debug, trace logic, read logs, and reverse-engineer automation failures.
Basic programming skills (JavaScript, HTML/CSS, Python, or API usage) for advanced troubleshooting.
Minimum 2 years in a technical support/helpdesk role, ideally in a SaaS, CRM, or automation-heavy environment.
Comfortable working with APIs, JSON payloads, and integrations.
Strong written communication skills for clear, text-based client communication.
Self-starter who digs into problems without waiting for step-by-step instructions.
Familiarity with Twilio, Google Workspace, Slack.